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ADMINISTRATIVE SPECIALIST- SOM OHNS VOICE AND SWALLOWING

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Job Description

Duties will include organizing and overseeing the effective and efficient daily operations of the Otolaryngology/HNS Centralized Scheduling Call Center. Position will answer and direct telephone calls from patients, establishing priorities, scheduling via phone and computer all Otolaryngology/Head and Neck appointments,CT, and MRI's in the EPIC system. Will enter data from source documents such as forms, tables or materials, will resolve discrepancies by contacting appropriate individual or office to obtain missing information or to correct errors.

Qualifications

High School diploma or GED. Five (5) years of clerical experience of increasing variety and/or complexity.

 

If a Bachelor's degree: One (1) year of clerical experience of increasing variety and/or complexity.

 

If an Associate's degree: Three (3) years of clerical experience of increasing variety and/or complexity.

Primary Location: Chapel Hill, North Carolina, United States

Department: P-31531-SOM OHNS VOICE & SWALLOWING

Shift: Day Job

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  • Office Support / Clerical, Chapel Hill, North Carolina, United StatesRemove