The essential duties and responsibilities of a Medical Office Assistant/Administrative includes:
-Maintaining an environment of safety for patients, self and others
-Receiving and greeting patients and visitors
-Answering the telephone, directing calls appropriately, and providing accurate and complete information
-Performing computerized scheduling of appointments, generation of schedules, reports and forms, and other related computer functions
-Initiating telephone/facsimile communication to confirm appointments, and to obtain and communicate referral authorizations
-Processing the patient's financial information which includes obtaining/up-dating their insurance information, coding visits using ICD-9 and CPT codes, entering charges for their office/hospital visits, balancing receipts for the day and month, and responding to any questions related to billing
-Preparing, maintaining and processing the patient's medical records, and numbering and filing any loose correspondences
-Processing in-coming and out-going mail and delivering it to the appropriate people
-Managing and caring for the required resources which includes supplies, equipment and the facility
-Providing back up and/or support for other administrative medical office assistants
Other duties may be assigned.
Candidate is required to have a High School Diploma or GED.
It is preferred that the candidate have a certification from an accredited medical administrative assisting program (CMAA) and have previous experience in a medical office.
Primary Location: Kinston, North Carolina, United States
Department: UPN1-83015-UNC ORTHO&SPORTS MED AT LENOIR
Shift: Day Job