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Email Job Job ID: INF0034W

Job Description

This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies)

Job Description:

Plans, develops, installs, troubleshoots, maintains and supports operating systems and associated server hardware, software and databases ensuring optimum system integrity, security, backup and performance. Works with vendors and a variety of users to optimize systems in order to increase user productivity and efficiency.

1.Follows appropriate change control procedures when making system changes. Change records are submitted well in advance whenever possible and include relevant detailed information.

2. Maintains operating system-level software to highest security and fix levels allowed by vendor's certification of application software. Systems are maintained in an audit-ready state and are upgraded to latest stable releases.

3.  Monitors systems performance by collecting and analyzing data using a variety of tools. Recommends and/or implements tuning measures to optimize performance if needed. Works effectively with co-workers and vendors to isolate and resolve system problems. Monitors server backups daily for trends, missed files/folders, or any discrepancies and works to resolve any problems. Works with vendors and Security Team to establish user accounts and ensure which users can access system applications and what directories can be accessed by user.

4. Serves as backup to the Storage Engineer and Computer Operators responsible for the day-to-day operations and monitoring of the environment. Participates in the on-call rotation assisting in resource provisioning and troubleshooting.

5. Writes and modifies file transfer automation scripts and TSM macros. Scripts include comments regarding purpose, change history, and any special considerations.


Education Requirements:
● Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education,
training and experience).

Licensure/Certification Requirements:
● No licensure or certification required.

Professional Experience Requirements:
● If a Bachelor's degree: Two (2) years of direct experience.
● If an Associate's degree: Six (6) years of direct experience.
 ● If a High School diploma or GED: Ten (10) years of direct experience.

Knowledge, Skills, and Abilities, Requirements:
● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage
multiple tasks simultaneously. Highly responsive to internal customers.

Primary Location: Morrisville, North Carolina, United States


Shift: Variable

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  • Information Technology, Morrisville, North Carolina, United StatesRemove