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Chief Operating Officer (COO) - UNC Faculty Physicians

Job ID: 29164
Location: Chapel Hill, NC
Facility/Division: UNC Faculty Physicians
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description


Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.


The Chief Operating Officer is the managerial position responsible for the overall operations of UNC Faculty Physicians (UNCFP).  The COO reports directly to the President of UNC Faculty Physicians.


1. Promotes, reinforces and personally demonstrates the operating philosophy, mission and core values of UNC Health to all patients, medical staff members, coworkers, and the communities the health system serves.
2. Partners in a dyad relationship with the COO of UNC Hospitals to be jointly accountable for inpatient care and the extensive outpatient operations of the UNC Medical Center.
3. Works collaboratively with School of Medicine Department leaders (e.g. Chairs, Associate Chairs for Administration) and UNC Hospitals leadership to ensure a high quality and efficient clinical enterprise.
4. Assists the President of UNC Faculty Physicians in developing strategic plans designed to position UNCFP for sustained growth and a prosperous future.
5. Continues the development of a service-oriented organization which focuses top decile performance in quality/core measures and in patient, physician, and coworker satisfaction.
6. Ensures the organization achieves or exceeds its financial goals. Provides operational expertise to the UNC FP CFO and FP Finance Team to determine financial budget, resource allocation, and metrics for physician operations.
7. Cultivates productive relationships with the medical staff to establish the partnerships necessary for the organization to successfully respond to the challenges of health reform.
8. Supports and facilitates ongoing collaboration and alignment efforts within UNC Health.
9. Serves as representative on various committees, councils, and joint ventures for UNCFP. Serves as a visible, accessible and engaged leader to UNCFP’s 2,000+ co-workers.
10. Leads UNC FP efforts in evaluating and establishing alternative care models and entreptrenuerial enterprises.
11. Supports the education and research mission of the UNC School of Medicine.


Education Requirements:
● Master’s degree in healthcare management or business administration and/or MD, DO from an accredited university.
Licensure/Certification Requirements:
● Professional licensure preferred (MD, DO, RN, PharmD, etc.)
Professional Experience Requirements:
● Requires 12 years of progressively responsible experience, preferably in a multi-specialty physician practice or a complex healthcare setting, including ten (10) years of management experience. Experience within and/or in depth knowledge of academic medical practices would be valued.
Knowledge/Skills/and Abilities Requirements:
● Understands the overarching System operations and policies that guide the organization including the integration of a clinical practice in achieving the tripartite mission of UNC’s Academic Medical Center. Drives and develops innovative ideas and solutions with significance to the organization’s future. Identifies problem areas and skill gaps proactively and addresses them appropriately. Excellent project management and change management skills for designing and implementing high priority System or business group initiatives in a complex environment.

Job Details

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: UNCFP Operations 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

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