Clinical Support Tech I (NA I / HUC) - Children's Hospital

Job Description

Description

*This position qualifies for our Nursing Support Incentive Program. The Nursing Support Incentive Program includes $5,000 paid over a three (3) year commitment. Learn more about the program here: https://jobs.unchealthcare.org/pages/unc-hospitals-unc-rex-nursing-support-incentive-program

North Carolina Children's Hospital at UNC in Chapel Hill, NC is a major referral center for children with complex conditions and consistently recognized by U.S. News & World Report as one of "America's Best Children's Hospitals" on its annual list. Nationally ranked in 8 pediatric specialties, the Children's Hospital is also a Level I pediatric trauma center, providing the highest level of expertise in treating critically injured children. The Pediatric staff are highly committed to providing outstanding care to the patients and families.

This position is a dual role including Nursing Assistant (NA) and Health Unit Coordinator (HUC) job related duties. The position is 36 hours/week; day/night rotation. Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. 

Passionate about caring for children? If so, we have opportunities available for you in the following areas:

• 5 Children's is an acute care unit dedicated to comprehensive, family centered care of the pediatric hematology, oncology, bone marrow transplant and pulmonary population. We care for children ranging in age from 2 days to 18 years.  
  

• 6 Children's is a 24 bed acute care unit providing care for both high and low risk general pediatric patients. It serves as the epilepsy monitoring unit for the Children's Hospital. The unit also provides care for pediatric surgical and oncology patients. The unit cares for children ranging in age from infancy through adolescence.

• 7 Children's is a 24 bed acute care unit that specializes in general surgery, ear/nose/throat, burns, neurosurgery oral-maxillofacial, orthopedics, trauma, urology, and transplant cases. The unit also cares for medicine and oncology pediatric patients. Patients on the unit range from birth to adolescence. 

• The Pediatric Intensive Care Unit (PICU) has 20 beds, each in its own private room in order to allow patients and their families to spend quality, quiet time with each other. Each bed is monitored, and vital signs such as heart rate and respiratory rate are recorded and can be viewed by the doctors, nurses and other care providers at the patient's bed side or at a central nursing station.

• UNC's Newborn Critical Care Center (NCCC) is a high-tech unit comprised of 58 beds providing the highest quality of care for the most critically ill newborns. The unit provides comprehensive medical and surgical care to the medically fragile preterm or ill newborn. NCCC provides care for newborns from all 100 counties of North Carolina. 

Summary:
Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities:
1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other Information

Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● Listed as Nurse Aide I Registry with the North Carolina Department of Health and Human Services.
● Basic Life Support (BLS) for Healthcare Provider certification
Professional Experience Requirements:
● One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training and experience.
Knowledge/Skills/and Abilities Requirements:
● Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Work Type: Full Time

Standard Hours Per Week: 36.00

Work Schedule: Rotating

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System.