Join our Talent Network
Skip to main content

*Important Notice:

Applying for Jobs:

Thank you for your continued interest in career opportunities with UNC Health! Please note the following:

  • If you are a current State employee of UNC Health and are looking to apply to an NC Health position, please close this notice and continue your job search and application as an external applicant.
  • If you are a current NC Health employee of UNC Health and looking to apply to a State position, please close this notice and continue your job search and application as an external applicant.
  • If you are a State or NC Health employee of UNC Health applying to a position within your current payroll entity (example: State to State or NC Health to NC Health), please apply as an internal applicant through Employee Self Service.
  • If applying internally though Employee Self Service, please be sure to have your employee ID number and UNC Health email address readily available.

Discovery Employee Referral Program:

Current employees, looking to refer someone? Check out our Discovery Employee Referral Program to earn extra cash!

Current employees, please ensure that you submit your candidate in our system, before they apply. For employee referral guidelines and eligibility, click here.

myCareer Development Resources:

Current UNC Health employees also now have access to our myCareer - Career Development Resources, which provide tools and guidance to employees to create a career plan.


Need further assistance? Please submit a request through the myHR Portal.

Patient Access Manager - Chatham Hospital

Job ID: 38917
Location: Siler City, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description


Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.


This position is located onsite at Chatham Hospital in Siler City, NCand responsible for developing, implementing, and managing processes for Admitting, Registration, and Cashiering. This position plays a key role in inter-departmental communication, especially with Ancillary Departmental Management, Transport Services, Bed Management and Nursing to insure patients are properly identified and are able to reach their final destination after the Registration/Admissions process is complete. This position also oversees and monitors UNCHCS business matters, patient satisfaction, patient service, and public image. 


1. Corporate Citizenship:Stay current on all required and assigned LMS courses. Actively participate and collaborate, representing Cashiering, Registration and Admitting, in departmental meetings and activities outside of the immediate work area when requested. Attend Department Heads and other required meetings.
2. Human Resources:Select, train, evaluate, council and discipline Administrative Support Supervisors and subordinates. Perform position management to create and modify positions as needed. Serve as a resource to supervisors and staff to interpret rules and regulations. Monitor training and education needs of Administrative Support Supervisors and subordinates. Provide guidance to supervisors and staff in complex situations. Create and monitor work plans for Administrative Support Supervisors providing timely feedback. Create an environment conducive to staff retention. Conduct and document regular recurring staff meetings. Identify and implement strategies to improve staff satisfaction.
3. Operations/Financial Stewardship:Identify budgetary needs during budgeting process. Monitors and analyze budgetary trends and make necessary adjustments to ensure budget projections are met.
4. Operations/General: Develop, implement, and manage registration and admissions processes to include but not limited to registration, insurance verification, and cash collections. Develop, implement, and manage cashiering processes to include proper cash handling, credit card machine management, safe management, valuables management, and deposit processes. Be a subject matter expert in all IT systems used to support business processes. Establish, monitor, and report metrics to ensure improvement and quality of work. Create data-supported staffing models to accommodate evolving registration and admissions throughput. Maintain familiarity with applicable rules and regulations and ensure cashiering, registration and admitting are compliant with applicable rules and regulations. Recognize opportunities for productivity improvement and cost savings. Employ methods to promote patient satisfaction.
5. Operations/Strategic Planning:Analyze planned and sentinel events to develop strategies to address conditions that will contribute and/or contributed to these situations. Provide Director with regular data-based progress reports identifying success and challenges. Provide Director with recommendations for improvements in efficiency and effectiveness. Effectively use desktop applications to prepare, track, and present data.

Other Information

Education Requirements:
● Bachelor’s degree in Accounting, Business Administration, Economics, Health Administration or related field.

Professional Experience Requirements:

Bachelor's degree: Four (4) years work experience in a health care setting, including two (2) years of supervisory experience.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Patient Access Chatham 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Siler City

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
Share: mail
Testimonial: Jackie image
Testimonial: Namoi Hunt image
Testimonial: Letisha Guasp image
Testimonial: Kurt Kremer image
Testimonial: Jacob Jacoby image
Testimonial: Bianca Contreras image
Testimonial: Madeline White image
Testimonial: Thomas Johnson image
Testimonial: Kristin Mooring image
Testimonial: Tamara Leary image
Recent Job Searches
Recently Viewed Jobs

Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.