Per Diem Patient Access Intake Specialist - Chatham Hospital

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

This position will work Saturday and Sunday from 7:00 am - 3:30 pm and ensure that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information systems. Also responsible for meeting departmental/organizational outcome targets for process accuracy and timeliness.

Responsibilities:

• Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
• Schedules all new and follow-up patient appointments as required, attempts to reschedule cancellations whenever possible and communicates cancellations to provider as necessary.
• Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure, while ensuring that documents are scanned/saved to correct location and are legible.
• Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients
• Meets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances.
• Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Also utilizes system work queues as a daily part of the registration process to minimize errors.

Other Information

Education Requirements:
● High School Diploma or GED
Professional Experience Requirements:
● Require two (2) years of customer service and/or clerical experience

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Patient Access UNCH Admissions 

Work Type: Per Diem

Standard Hours Per Week: 8.00

Work Schedule: Weekend

Location of Job: US:NC:Siler City

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.