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RN Associate Director Practice Excellence & Innovation Center for Nursing Excellence

This job posting is no longer active.

Job ID: 38327
Location: Chapel Hill, NC
Facility/Division: UNC Medical Center
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description


Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Associate Director Practice Excellence and Innovation needed

Seeking an expert in nursing quality and implementation methodologies to help guide and support the Center for Nursing Excellence at UNC. This person should have excellent communication skills, engage readily with bedside clinicians and executives and be willing to be present and engaged in ongoing, dynamic quality needs. This individual should be self motivated as well as innovative with the ability to adapt. The generation of meaningful outcomes and the transition of these outcomes to clinical practice is key. This role will be a forward facing, customer serving role serving the needs of all nursing teams at the Medical Center.


Responsible for assisting the Director of Center for Nursing Excellence for UNC Hospitals through daily and long term oversight of department activities. Provides management direction to Practice Excellence & Innovation leadership and staff members. Assist the Director in ensuring the successful attainment of department goals and objectives. Accountable for departmental personnel management, fiscal management, communications, customer service, and quality/ process improvement initiatives to attain high level of quality outcomes consistent with organizational standards. Reports to the Director – Center for Nursing Excellence.


1. Quality & Magnet Operations - Provides oversight of Division of Nursing Excellence Quality programs, submissions to National Database of Nursing Quality Indicators (NDNQI), and provides coordination of Nursing Quality Team while collaborating with hospital wide quality efforts. Maintains Magnet culture and outperformance of Magnet standards.
2. Quality and Regulatory/Accreditation Issues: Leads nursing compliance with applicable rules, regulations, and accreditation issues. Directs activities designed to monitor and improve compliance. Analyzes sentinel events and patient safety concerns and directs strategies to address the conditions that contributed to these situations. Leads Nursing Accreditation, Certification and Educational programs through continued readiness processes.
3. Human Resource Management: Effectively recruits, selects, hires, coaches, and uses appropriate corrective actions with staff in accordance with UNCHCS policies and procedures. Creates an environment conducive to retaining staff. Provides input regarding staff annual performance feedback and the opportunity to set developmental goals. Participates in and leads as needed regularly recurring staff meetings at which pertinent information such as policy and procedure changes are communicated. Encourages staff to celebrate successes, express concerns and identity opportunities for improvements. Implements strategies to improve employee satisfaction inclusive of strategies to involve employees in decision making.
4. Leadership: Collaborates with Director to establish goals for the department that are congruent with hospital goals. Reviews overall department performance to ensure staff are meeting or exceeding target outcome goals. Leads in change efforts for improvement in work quality and practice excellence with innovative approaches. Aligns work unit goals with organizational strategic direction. Demonstrates corporate citizenship by participating in activities external to assigned work unit/departments. Demonstrates active support of organizational initiatives. Accesses and utilizes appropriate administrative/clinical/financial systems. Acquires and maintains quantitative skills for data analysis. Creates an educational environment conducive to learning.
5. Professional Development Maintains familiarity with standards of appropriate discipline/professional work group. Seeks opportunities for professional growth. Attends required orientation prior to initiation of new systems. Participates in appropriate educational opportunities.
6. Communication: Identifies key customers and needs. Develops and maintains positive, effective relationships with key individuals and team both internally and externally. Monitors unit(s) performance and ensures scores are showing improvement using LEAN methodology. Maintains accountability for annual competency assessment of staff. Works with Director to ensure a high level of patient and customer satisfaction.
7. Financial Stewardship: Works with Director to develop and submit budgetary requests on or before stated deadlines for UNC Hospitals cost centers; assists in monitoring and analyzing budgetary trends. Implements strategies to increase revenue/decrease costs and cost-effectively manage personnel, supply and equipment resources. Makes necessary adjustments to ensure goals are achieved and/or meet budget projections. Recognizes opportunities for increases in productivity, cost savings, and revenue generation.

Other Information

Other information:
Education Requirements:
● ● Master's degree in Nursing or related field; Applicant must have a Bachelor's and Master's Degree, at least one of which is in Nursing (if BSN is held degree, Master's in Education, Nursing, or other applicable field required).
Licensure/Certification Requirements:
● ● Registered Licensed as a Registered Nurse in the State of North Carolina; Certification in specialty area preferred; must obtain certification in administrative or specialty area within one year of hire.
Professional Experience Requirements:
● ● Requires a minimum of five (5) years’ experience in nursing. Demonstrated progressive experience in nursing management with a minimum of two (2) years in a leadership role required; one (1) year clinical or management experience.
Knowledge/Skills/and Abilities Requirements:
● ● Proven track record of effective management of health care staff in an acute care setting. Strong written and verbal communication skills. Basic computer skills in word processing and spreadsheet programs.
● ● Understands and applies principles, procedures, requirements, regulations, and policies related to specialized expertise.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Center of Nursing Excellence 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System. 

This is a State position employed by UNC Health Care System.
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The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

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