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Graduate Medical Education Operations Manager - GME

This job posting is no longer active.

Job ID: 43452
Location: Chapel Hill, NC
Facility/Division: UNC Medical Center
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description


Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

The GME Operations (Specialist) Manager is a leadership position within the Office of Graduate Medical Education and will provide oversight and direct supervision to a team of 5 GME Specialists that provide a wide range of HR services to our GME trainees

1. This position supervises a wide range of HR services to our GME trainees, including but not limited to: credentialing and clearance for appointment GME, onboarding, leave tracking and management, Medicaid/Medicare enrollment, medical licensure, termination and clearance processing, and payroll and benefit management.

2. Works closely with the Director of Graduate Medical Education to ensure that all GME residents and fellows receive excellent service from the GME Specialist team, and that they have access to appropriate HR services as offered both through the Office of Graduate Medical Education and UNC Hospitals.

3. Partners with the Business Manager, and Information Systems Specialist to ensure appropriate and innovative use of both the residency management software and UNC Hospitals employment and compensation systems.

4. Supervises a team of five GME Specialists  Provides program distribution for each Specialist, ensuring equity in numbers of trainees assigned to each member of the Specialist team. Identifies and implements process improvements  in coordination with departmental leadership. Oversees all aspects of performance management for the Specialist team, including recruitment and performance evaluations. Oversees and approves all leaves of absences for GME trainees, as outlined in the GME Comprehensive Leave policy.

Other Information

Other information:
Education Requirements:
● Bachelor's degree in a related field.
Licensure/Certification Requirements:
● None required.
Professional Experience Requirements:
● Requires at least two (2) years of previous program management experience. Prefer previous experience in a higher education setting.
Knowledge/Skills/and Abilities Requirements:
● Knowledgable in MS Windows applications.
● Highly organized and efficient.
● Ability to communicate professionally with a wide variety of customers.
● Strong attention to detail.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Graduate Medical Education 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System. 

This is a State position employed by UNC Health Care System.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

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