Thank you for your continued interest in career opportunities with UNC Health! Please note the following:
Current employees, looking to refer someone? Check out our Discovery Employee Referral Program to earn extra cash!
Current employees, please ensure that you submit your candidate in our system, before they apply. For employee referral guidelines and eligibility, click here.
Current UNC Health employees also now have access to our myCareer - Career Development Resources, which provide tools and guidance to employees to create a career plan.
Need further assistance? Please submit a request through the myHR Portal.
Job ID: 43647
Location: Morrisville, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
UNC Health is built on our Carolina Care philosophy and empathy for our patients. We also strive to ensure that obtaining access to and navigating our health system should be consistent, easy, intuitive and timely. Join us in placing UNC Health on a trajectory to be an industry leader in Customer Experience. The Business Intelligence Analyst (BIA) provides insight-driven analyses that enhance decision-making for our UNC Health Customer Experience strategy and initiative implementation. Day-to-day work will focus on understanding and improving access and on developing metrics and tools to evaluate progress. The BIA is an analytics professional who leads reporting and data visualization development in partnership with stakeholders and analytics teams. The BIA has proficiency in SQL and data visualization (Tableau, etc.), and will be empowered to use their creativity to innovate and solve problems driving change across the system. The BIA has experience in gathering stakeholder requirements and presentation skills. The primary responsibilities for the BIA include building dashboards, reports, and trusted analytics content that is consumed by other analysts or stakeholders. The BIA will have access to a system-wide analytics community collaborative for peer-to-peer support and training. Outputs should be able to be scaled, repeated and replicated.
Description of Job Responsibilities:
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Ntwrk Dvlp and Cust Experience
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity and affirmative action employer.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
All interested applicants are invited to apply for career opportunities. Please refer to our Employment Application Accessibility page if you need a reasonable accommodation to search and/or to apply for a career opportunity.
To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process.
View the Federal Workplace poster.