Patient Planning Specialist

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Will triage patients to the appropriate post acute services provider. Will be knowledgeable of regulatory requirements which will impact eligibility for Post Acute Services. Under the guidance of clinical staff, coordinates and communicates clinical services ordered by the physician. Communicates changes in discharge planning to the appropriate agency.

Responsibilities:
Will triage patients to the appropriate post acute services provider. Will be knowledgeable of regulatory requirements which will impact eligibility for Post Acute Services. Under the guidance of clinical staff, coordinates and communicates clinical services ordered by the physician. Communicates changes in discharge planning to the appropriate agency.
Enters accurate and complete referral information into the EMR to expedite referral process.
Under the guidance of clinical staff, processes supplemental orders and patient reports for existing clients.
Uses effective communication skills to facilitate effective team operations including taking phone messages and triaging and relaying verbal and written information.
Refers patient concerns to appropriate discipline or to community liaison coordinator
6. Under the direction of the clinical staff,  assists with coordination of home visit schedules and assignment of admissions for team members.

Other Information

Other information:
Education Requirements:
● Requires High School degree/GED
Licensure/Certification Requirements:
● No licensure or certification required
Professional Experience Requirements:
● Requires two years of related experience
Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: UNCHCS Homecare Infusion Nsg 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Durham

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. 

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.