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IT Business Analyst Senior

This job posting is no longer active.

Job ID: 46230
Location: Morrisville, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job

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Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The primary role of the IT Business Analyst Senior is to act as the liaison between the Health Care System Business Unit and the Information Services Division to ensure sound and secure technological solutions are provided that meet the unit’s business and operational goals. By working collaboratively with their business partners they help drive the evolution of customer-oriented, cost effective, secure and integrated solutions.

Responsibilities:

  1. Analyzes user requirements, operational procedures and business processes to help formulate and articulate requests for system solutions. In collaboration with ISD leaders, present these requests to the appropriate governance groups for approval.
  2. Assists in the business process redesign and documentation as needed for new technology. Prepares educational/ instructional materials (system documentation, workflow/program flowcharts) to document business processes and system information.
  3. Participates and/or leads in the implementation of technology solutions with projects that drive to the health care system standard system solutions. Post implementation, partners with key clinical and business stakeholders, as well as ISD leaders and teammates, to measure and communicate the total value impact of these technology solutions.
  4. In conjunction with the ISD teammates, supports the business unit with exemplary customer service ensuring that the needs of the business stakeholder’s are addressed efficiently.
  5. Documents and validates software/business requirements and communicates with organizational project teams to ensure system development, specification, requirements and implementation supports the department practices and workflow efficiency.
  6. Provides input as it relates to process improvements and gains consensus from committees and business units to develop an understanding of prioritization of requirements and facilitate business needs for technology on enterprise level projects. Improves work processes by applying standard methodologies for business and clinical.
  7. Provides mentoring and support in the problem management process to evaluate reported defects/problems, performing simple diagnostics to either resolve issues or obtain diagnostics to assist in investigating, identifying ways to resolve issues and recommends improvement.
  8. In conjunction with the Chief Information Security Officer and Entity ISD Director, acts as a liaison, facilitator and Communicator during any Cyber Security Events.

Other Information

Education Requirements:
● Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● If a Bachelor's degree: Five (5) years of experience as a business analyst or project manager.
● If an Associate's degree: Nine (9) years of experience as a business analyst or project manager.
● If a High School diploma or GED: Thirteen (13) years of experience as a business analyst or project manager.
Knowledge/Skills/and Abilities Requirements:
● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.


Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD Affiliate Support

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes


This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.


Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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