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Aftercare Program Coord

Job ID: 61465
Location: Chapel Hill, NC
Facility/Division: UNC Medical Center
Status: Full Time
Shift: Day Job

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Job Description


Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.


UNC Health Care is recruiting full time Aftercare Coordinator to join our UNC Children’s Hospital team located on the beautiful campus of UNC Chapel Hill. 

As a top-tier academic medical center, UNC Children’s hospital upholds a four-tiered mission to “CARE,” aligning clinical care, advocacy, research, and education to deliver world-class, family-centered care – always regardless of a family’s ability to pay. UNC Children’s clinical home, N.C. Children’s Hospital, is a major referral center for children with complex conditions and consistently recognized by U.S. News & World Report as one of "America's Best Children's Hospitals" on its annual list. 

We are seeking a dynamic, motivated, and team-oriented Aftercare Coordinator with excellent interpersonal and communication skills to provide support in the acute stages of bereavement and lead programming to facilitate coping and adjustment to loss. The ideal candidate can build relationships with patients, families, and other stakeholders including physicians, medical staff, child life specialists, Children's Hospital donors, community partners, and foundations. Previous experience in program development especially psychosocial support programming is preferred. 

The candidate will be expected to plan, create and conduct individualized and general supportive care programs and therapeutic interventions for pediatric patients, siblings, and families. These may include memory-making and legacy building, sibling support, volunteer management, remembrance events, and individualized interventions designed to support the family’s experience of grief. 

This position is 40 hours/week with flexible scheduling to accommodate evening and weekend events and support needs.  

1. Directs program attendee recruitment and communication with multidisciplinary team members, hospital personnel, and community groups relative to supportive care program activities in compliance with UNCHCS and department policies and procedures. Provides appropriate risk management and infection control to improve the health, safety and benefit of patients using the facilities.
2. Facilitates data entry and management for all supportive programming related tasks. Facilitates internal and external communications for planning. Coordinates activities with multidisciplinary team members, legal office, public affairs, volunteers, media, vendors, local facility staff, etc. Under the supervision of department leadership, provides communication regarding programs, events and materials with engaged donor groups.
3. Facilitates the supervision, management, and delivery of routines, schedules and procedures for support group operations. Assists in the supervision of all operations and program staff. Maintains and develops policy and procedure manuals for supportive care programming.
4. Facilitates volunteer recruitment, public relations and community outreach related to supportive care programming. Serves as hospital liaison to volunteers, members of Carolina PALS, and coordinates scheduling and placement of members as appropriate to meet programming needs. Educates and ensures volunteer accountability in all volunteer roles across programs. Develops descriptions of therapeutic activities/program and designs promotional materials. Actively promotes events and activities to encourage participation.
5. Plans, creates and conducts individualized and generalized supportive care programs/ therapeutic interventions for pediatric patients and families, taking into account specific patient needs and interests, resources needed and appropriate health, safety, infection control and risk management procedures to assure patient safety and therapeutic/rehabilitative benefit. These may include School Re-entry, teen programming, preschool programming and individualized interventions designed to enhance the patients abilities to function in life activities while dealing with their diagnosis/treatment.
6. Plans, implements and evaluates programming, orientation, and therapeutic experience for patients, family members, volunteers and staff. Facilitates program development, group planning meetings, delegation and organization of task completion. Requests resources needed for therapeutic activities. Ensures adequate materials and supplies are available.
7. Presents and publishes articles related to supportive program experiences and interventions. Participates in Continuous Quality Improvement and Quality Assurance activities in accordance with JCAHO standards and with hospital and department policies. Participates in the design and implementation of research projects.

Other Information

Other information:
Education Requirements:
● Bachelor's degree in Therapeutic Recreation, Child Life Nursing, Social Work, or Chaplaincy.
Licensure/Certification Requirements:
● If a Bachelor's degree in Child Life: Certification by the Child Life Certifying Commission.
● If a Bachelor's degree in Therapeutic Recreation: Licensed as a Recreational Therapist by the North Carolina Board of Recreational Therapy Licensure (NCBRTL).
● If a Bachelor's degree in Therapeutic Recreation: Certified Therapeutic Recreation Specialist (CTRS) by the National Council for Therapeutic Recreation Certification (NCTRC).
● If Nursing degree, requires valid NC Nursing License.
Professional Experience Requirements:
● Requires 2 years of experience.
Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Rec Therapy & Child Life-Peds

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

Salary Range: $22.45 - $28.06 per hour (minimum to midpoint)

Pay offers are determined by experience and internal equity

This is a State position employed by UNC Health Care System.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

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