Clinic Manager II - UNC Family Medicine Center Durham Fayetteville Rd

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. 

Top-ranked in the nation, The UNC Family Medicine Center provides patient-centered primary care, conducts groundbreaking research, cares for communities, and trains the best and the brightest young doctors and primary care providers. We provide full-scope patient care for babies, children, adolescents, and adults throughout the life cycle, including the provision of maternity care. We provide extensive services for physical health, emotional wellbeing, nutrition, and acute care, including sports medicine. Our three locations are The UNC Family Medicine Center at Chapel Hill (central location where we also have an Urgent Care Clinic), The UNC Family Medicine Center at Durham, and The UNC Family Medicine Center at Carraway Village. In August 2023, we will be opening our fourth clinic in South Durham on Fayetteville Road. We are proud to serve our amazing, diverse UNC community and ALL the people of North Carolina.

 Learn more at: uncfamilymedicine.org

Summary:
This Clinic Manager is responsible for all budget, purchasing, personnel, compliance and facilities planning and administrative functions at the clinical practice level. Incumbents directly or indirectly supervise the non-medical employees in the assigned clinic, and share in the supervision of the nursing staff. This position is the highest administrative position within the clinic setting and serves as a management team member with the clinic medical director and clinic nursing director

Work Schedule: 8:00am - 5:00pm Monday - Friday

Responsibilities:
1. Monitors quality of work product for work unit/sector. Leads in change efforts for improvement in work quality. Aligns work unit goals with organizational strategic direction. Participates in formation of strategic goals at the departmental level. Demonstrates corporate citizenship by participating in activities external to assigned work unit/departments. Demonstrates active support of organizational initiatives. Accesses and utilizes appropriate administrative/clinical/financial systems. Acquires and maintains quantitative skills for data analysis. Creates an educational environment conducive to learning.
2. Leading People - Leads people toward meeting the organization's vision, mission, and goals. Ensures that departmental goals match those of the organization and that resources are allocated to meet priorities. Establishes an environment that creates incentives for, and eliminates barriers to, a team environment. Articulates common goals and communicates how individual roles contribute to team success.
3. Leading Change - Proactively assesses the need for change and obtains resources to implement change initiatives. Communicates effectively and appropriately. Takes action to ensure that employees fully understand their roles, responsibilities and performance standards/expectations and provides ongoing feedback and support. Treats everyone in a manner that demonstrates fairness and consistency. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.
4. Results Driven - Exceeds departmental and organizational goals and customer expectations. Participates in decision making that produce high-quality results by applying knowledge, analyzing problems, and calculating risks. Consistently conveys that customers are the highest priority. Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. Understands the overall financial performance of the organization and applies financial concepts and practices to establish and maintain realistic budgets. Uses financial information to monitor budgetary responsibilities.

Other Information

Other information:
Education Requirements:
● Master's degree or Bachelor's degree in Accounting, Business Administration, Economics, Health Administration, Nursing or related field.
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● If a Master's degree: Three (3) years of experience in a health care setting, including one (1) year of experience in a supervisory role.
● If a Bachelor's degree: Seven (7) years of experience in a health care setting, including one (1) year of experience in a supervisory role.
Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: UNCFP Family Medicine Durham Fayetteville Rd

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Durham

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.