Join our Talent Network

*Important Notice:

Applying for Jobs:

Thank you for your continued interest in career opportunities with UNC Health! Please note the following:

Discovery Teammate Referral Program:

**This referral program is applicable to teammates within UNC Health's core facilities and divisions. This includes UNC Health Caldwell, UNC Health Chatham, UNC Health Alliance, UNC Hospitals (UNC Medical Center, UNC Hillsborough, and UNC Faculty Physicians), UNC Health Johnston, UNC Physicians Network, UNC Health Rex, UNC Rex Holly Springs, UNC Health Rockingham, and Shared Services.**

Current teammates, looking to refer someone? Check out our Teammate Referral Program to earn extra cash!

Current teammates, please ensure that you submit your candidate in our system, before they apply. For teammate referral guidelines and eligibility, click here.

Staffing Response Coordinator

This job posting is no longer active.

Job ID: 66046
Location: Raleigh, NC
Facility/Division: UNC REX Healthcare
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description


Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.


The Staffing Response Coordinator is responsible for ensuring adequate staffing levels and mixes to meet the needs of the patients based on census, patient population and in alignment with established safety policies and protocol. This role is responsible for applying consistent resource planning in response to cancellations, flexing, floating, and management of unplanned shift vacancies to ensure staffing needs are met. 


  1. Identifies, coordinates and assigns all available staffing resources for clinical units across the system 
  2. Ensures that all clinical units are adequately staffing according to patient census and acuity by providing continuous monitoring of staff resource 
  3. Participates in daily huddles to understand staffing needs at each entity 
  4. Proactively identifies and monitors resource availability, conflicts and shortages 
  5. Works with Staffing Response Team leadership to adjust staffing according to predetermined guidelines 
  6. Works continuously with available staff to fill open shifts and balance with existing work schedules
  7. Analyzes and challenges staffing requests against key engagement metrics to ensure appropriate allocation of resources 
  8. Prepares relevant resourcing reports and analyzes for trends 
  9. Identifies and implements improvements in practices, processes and reporting 
  10. General administrative and other related duties – data entry, timesheet monitoring, etc. 
Other Information 

Education Requirements: 

  • High School diploma or GED required 
  • Associate’s degree in Business, Healthcare or Related Field preferred 
Licensure/Certification Requirements: 

  • Not applicable 
Professional Experience Requirements: 

  • One (1) year of clerical or administrative experience. 
  • If Bachelor's degree, no years of experience is required
  • If Associate's degree, no years of experience is required 
Knowledge/Skills/and Abilities Requirements: 

  • Exceptional communication skills, both written and verbal with the ability to influence stakeholders at all levels 
  • Must be able to apply principles of critical thinking to a variety of practical and emergent situations 
  • Strong conflict resolution and negotiating skills to balance individual and business needs 
  • Strong organizational and time management skills with the ability to multi-task, plan and prioritize workload
  • Knowledge of the type of patient care provided in various units throughout the hospital
  • Ability to determine appropriate course of action in more complex situations and when to escalate issues to leade

Job Details

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex Staffing Response Team 

Work Type: Full Time

Standard Hours Per Week: 36.00

Work Schedule: Night Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. 

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Share: mail
Testimonial: Jo-Anne Moran 3.8.2024 image
Testimonial: Connie Canady 3.8.2024 image
Testimonial: William Teoh 3.8.2024 image
Testimonial: Kristin Johnson 3.8.2024 image
Testimonial: Jewel Downing 3.8.2024 image
Testimonial: Mary D. Strickland 3.8.2024 image
Testimonial: Elizabeth Farrell 3.8.2024 image
Testimonial: Brandon Greene 5.28.2024 image
Testimonial: Anna Lamoreaux 5.28.2024 image
Recent Job Searches
Recently Viewed Jobs

Diversity Statement

UNC Health and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity and affirmative action employer.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

All interested applicants are invited to apply for career opportunities. Please refer to our Employment Application Accessibility page if you need a reasonable accommodation to search and/or to apply for a career opportunity.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process.

Learn further E-Verify details in E-Verify (English) or E-Verify (Spanish).

UNC Health supports your right to work. View the Right of Work Statement (English) or Right of Work Statement (Spanish).

View the KNOW YOUR RIGHTS (English) or the KNOW YOUR RIGHTS (Spanish)posters.

View the PAY TRANSPARENCY (English) or the PAY TRANSPARENCY (Spanish)Nondiscrimination provision posters.

View the Federal Workplace poster. View our EEO/AA Policy Statement.