Revenue Cycle Representative- Patient Accounting

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Job Summary:

 This is a Cash Posting position – This Revenue Cycle Representative will be a member of the cash posting team. This position will be responsible for performing a variety of complex electronic and manual posting functions from third party payers and patients. This position handles a large volume of manual and electronic transactions on a daily basis. Successful candidates will be able to work independently, are well organized, and have strong attention to detail. This position primary works remotely with expectations of coming on-site as needed. 

Responsibilities: 

• Electronically load 835 files to patient accounts and manually work exceptions. 

• Manually post third party payments to patient accounts ensuring correct insurance payer and any patient liability. 

• Reconcile daily work posted against deposits received to ensure accuracy. • Apply appropriate denial codes from zero pay remits. • Add insurance to accounts as needed for proper payment posting. 

• Maintain backup for all transfers and refunds on a daily basis.

 • Complete daily Excel log for all completed work. 

• Research unidentified payments as needed through payer websites, billing system, or phone calls.

 • Identify concerns with systems, training or procedures. • Identify third party payer trends causing account reconciliation issues. 

• Work offsets and forward balances. • Provide assistance on special projects as needed. • Work as a team member towards common goals. 

• Perform any other related duties incidental to the work described above. 

Other Information

Other information:
Education Requirements:
● High School Degree
Licensure/Certification Requirements:
Professional Experience Requirements:
● Two (2) years of experience in hospital or physician insurance related activities ((Authorization, Billing, Follow-Up, Call-Center, or Collections)
Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Patient Accounting

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.