MDM – Analytical Solutions Manager - ISD Analytics

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The Master Data Management (MDM) - Solutions Manager is the technical lead and internal MDM expert responsible for initiating, implementing, and administering master data management technologies and processes that support multiple strategic initiatives for the UNC Healthcare System, including Provider and Location data to improve patient access. Reporting into the Data Governance Office, the MDM Solution Manager will work cross-functionally with both leaders and end users to characterize requirements and ensure the successful delivery of solutions to meet those needs. The ASM is an individual contributor that works under limited supervision. This position may be required to supervise others.

Responsibilities:
1. Master Data Management Expertise – Acts as an expert on MDM principles and best practices. Educates UNC Health leader and governance stakeholders on industry standards and successful approaches at a level appropriate to the intended audience. 

2. Technical Leadership & Solutions Management - Provides technical consultation, solutions for, and senior administration of MDM technologies. Leveraging product management principles, this role is responsible for developing the MDM capability roadmap, providing guidance in day-to-day MDM operations, and ensuring project milestones and department performance goals are met. Provides end-user enablement and support, including high-touch customer service, communications, and the creation of reusable knowledge assets such as documentation and training content. 

3. Customer Focus, Communication, and Relationship Building - Equally fluent in communicating with senior executives and operations staff, build positive relationships with a wide range of leaders across the organization and are conscious of long-term business goals. Creates exceptional customer relations and maintains those relationships through continuing improvement efforts. Exhibits courtesy, cooperation, and respect towards customers. 

4. Mentors junior team members and analytics community members. 

Other Information

Other information:
Education Requirements:
● Bachelor’s degree in an appropriate discipline.
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:

• Four (4) years of data-related experience. 
• If a Bachelor’s Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), then three (3) years of experience is required. 
• If Master’s Degree, then three (3) years of experience is required. 
• If a Bachelor's Degree in other field, requires four (4) years of experience. 
• If current certification in analytics, requires four (4) years of experience. 
• If an Associate's Degree, requires eleven (11) years of experience. 
• If High School Diploma, requires thirteen (13) years of experience.

Knowledge/Skills/and Abilities Requirements:

• Experience with master data concepts and frameworks are required
• Experience in data modeling, metadata management, workflow, and data quality are preferred Software Development Lifecycle (SDLC) or Project Management experience preferred 
• Ability to function with limited guidance and be comfortable working on projects alone or leading more junior team members. 
• Strong presenter, listener (written and verbal communications) 
• Comfortable driving discussions with leaders throughout the healthcare system 
• Exemplifies UNC Health System Values 

This job profile is intended to provide a representation of responsibilities required. Employees may be requested to perform job-related tasks other than those specifically presented in this profile.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD Analytics

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.