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Patient Registrar

Job ID: 71915
Location: Kinston, NC
Facility/Division: UNC Lenoir Health Care
Status: Per Diem
Shift: Variable

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

JOB PURPOSE 

• Efficiently and courteously obtains information to register patients in the clinical management system to assure accurate and complete demographic and payer information. Performs associated clerical duties including obtaining signatures for patient consent, verifying insurance information, generation of point of service bills, etc. Will complete other duties/task as assigned. 

KEY CUSTOMERS SERVED AND CUSTOMER RESPONSIBILITIES 

• Patients and their families are served compassionately when gathering necessary demographic information in completion of the registration process. Also assists patients/families by directing, escorting them or providing maps to other areas of the hospital as necessary to assure we provide “very good” customer service to our patient population. This will be done by managing the gaps in expectations and acknowledging inconveniences. Physicians depend upon copies of ER, admission and outpatient reports for patient follow-ups. Clinical and Diagnostic Services depend upon a speedy and proficient registration to expedite patient care and maintain schedule to assure customer satisfaction. Assists security with visitor control in the each registration area. The Patient Accounting Department depends upon accurate registration information to expedite the billing process. Health Information Services relies on registration 

JOB SPECIFICATIONS

 • EDUCATION 

o HS diploma required. AS in Medical Office Technology, Health Information Technology, or related degree preferred. Completion of Medical terminology course preferred. 

• EXPERIENCE 

o Previous experience in customer service/reception preferred. Medical office experience preferred. 

• LICENSURE/REGISTRATION/CERTIFICATION 

o None required. 


Job Details

Legal Employer: Lenoir Health

Entity: UNC Lenoir Health Care

Organization Unit: Ed Registration

Work Type: Per Diem

Standard Hours Per Week: 0.40

Work Schedule: Variable

Location of Job: US:NC:Kinston

Exempt From Overtime: Exempt: No


Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.


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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity and affirmative action employer.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

All interested applicants are invited to apply for career opportunities. Please refer to our Employment Application Accessibility page if you need a reasonable accommodation to search and/or to apply for a career opportunity.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process.

Learn further E-Verify details in E-Verify (English) or E-Verify (Spanish).

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View the KNOW YOUR RIGHTS (English) or the KNOW YOUR RIGHTS (Spanish)posters.

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