Director, Operative Services

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The Director, Operative Services, is primarily responsible for the management of clinical nursing practice and patient care of the Operating Room and oversight of the Central Sterile Team.

Responsibilities:
1. Directs the daily and strategic operation of the operating room and sterile processing to meet hospital, surgeon, department and patient care needs.
2. Oversees the daily activities of an efficient, coordinated, competent, compassionate and customer focused surgical care team. Serves as a subject matter expert or uses other subject matter experts to provide safe patient care.
3. Ensures work assignments and resources are efficiently utilized and distributed. Responsible for the coordination of the staffing and scheduling of the department to meet the needs of the hospital.
4. Collaborates with providers, leaders and teammates hospital-wide to develop, implement and evaluate care processes and procedures pertinent to the patient populations served.
5. Continuously monitors service operations and initiates changes as required. Evaluates, recommends, develops, and implements processes to improve patient flow, standards of quality and patient satisfaction.
6. Coordinates requirements for ongoing and new patient care programs, consistent with available resources.
7. Ensures superior customer service by providing senior level guidance and support in development and management of customer, teammate and physician relationships within Perioperative Services.
8. Ensures compliance with all regulatory agencies and accrediting bodies. Keeps departmental policies and procedures updated and in compliance with guidelines established by national organizations including Joint Commission, CMS, state hospital licensure regulations, etc.
9. Monitors and manages equipment in the Operating Room and Central Sterile to ensure “state of the art” technology and that equipment is maintained in good condition. Maintains service contracts for equipment.
10. In partnership with Human Resources and the Administrative Director, makes or approves recommendations on hires, transfers, promotions, salary changes, corrective actions, terminations, and similar actions. Resolves grievances and other human resource issues in a fair, timely and consistent manner, also in partnership with HR. Directs the completion of performance reviews.
11. Develops and submits budgetary requests on or before stated deadlines. Implements strategies to increase revenue/decrease costs and cost-effectively manage personnel, supply and equipment resources. Makes necessary adjustments to ensure goals are achieved and/or meet budget projections. Monitors and analyzes budgetary trends. Recognizes opportunities for increases in productivity, cost savings, and revenue generation.
12. Collaborates with Director, Surgical Services to complete long-term plans, annual budgets, and capital expenditure plans. Monitors fiscal variances and develops corrective action plans when needed.
13. Leads in change efforts for improvement in work quality. Monitors quality of work product for work unit/sector. Participates in formation of strategic goals at the departmental level.
14. Encourages teammate participation in educational programs relative to their practice specialty.
15. Serves as a resource and role model for teammates.
16. Keeps current in trends and developments in perioperative services through professional organization memberships and other tools. Shares information proactively with teammates.
17. Ensures a structured departmental orientation program to meet the needs of new teammates.
18. Collaborates with other departments to develop and implement intradepartmental teaching programs to integrate Surgical Services with Patient Care Services.
19. Is available and flexible to cover area and field calls for a 24 x 7 department.
20. Keeps appropriate leaders updated regarding any issues, concerns or problems.
21. Actively leads or participates in teammate meetings and on committees.
22. Leads and/or participates in performance and quality improvement initiatives.
23. Actively participates in the development of and implementation of care and performance standards to ensure that patient care needs and regulatory requirements are met or exceeded. Reviews and analyzes metrics and results. Collaborates extensively with surgical and hospital teammates to improve or exceed performance metrics.
24. Responds appropriately to emergency and code situations. Remains calm and works effectively in stressful situations.
25. Presents and promotes a professional demeanor at all times, exhibits high standards of customer service, supports responsibility, pride, and teamwork, remains calm under pressure, and offers reasonable solutions for problems.
26. Demonstrates appropriate interaction with and provides recommended care and services to all patients. Ensures the delivery of age appropriate, culturally sensitive and ethical care for patients.
27. Applies knowledge of principles of standard precautions. Routinely uses PPE to avoid risk of exposure to self and others.
28. Demonstrates corporate citizenship by participating in activities external to assigned work unit/departments.

Other information:
Education
BSN required, MS degree preferred.

Licensure/Certification
Registered Nurse with current licensure in North Carolina required;
BLS and ACLS certification required;
CNOR certification preferred

Experience
Demonstrated leadership experience in Perioperative Nursing normally acquired through a minimum of 3 years relative work experience. Current clinical competence in operative room nursing.

Knowledge, Skills and Abilities
• Good problem solving, critical thinking and conflict management skills.
• Leadership qualities, e.g., maturity, job knowledge, professionalism, communication skills, etc. to lead, guide and motivate others.
• Good customer service, relationship building and interpersonal skills.
• Ability to read, write and communicate effectively in English.
• Proficient with MS Office and able to learn new software rapidly.

Valid NC Driver’s License: No
If driving a Wayne UNC Vehicle, must be 21 years old and MVR must be approved by Risk Management.

SURG-684

01.7040.SURG-684

Job Details

Legal Employer: Wayne Health

Entity: Wayne UNC Health Care

Organization Unit: Operating Room

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: WAYNE MED

Exempt From Overtime: Exempt: Yes