Patient Access Supervisor

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The Patient Access Supervisor is responsible for oversight of the Medicaid Eligibility and Financial Counseling teams to ensure that indigent patients are financial clearance under the direction of the Revenue Cycle Director.

Responsibilities:

• Supervises the day-to-day staff activities, and coordinates Medicaid Eligibility and Financial Counseling coverage and staffing, for all assigned areas of responsibility. 
• Ensures all staff are properly trained, providing on the job training, and recommending formal training as needed. 
• Monitors assigned work queues, and ensures all accounts requiring follow-up are cleared timely to prevent negative impact on AR
• Demonstrates advanced knowledge of both Medicaid processes and policies as well as understanding of Financial Assistance Program criteria requirements are addressed in day-to-day processes. 
• Demonstrates knowledge of and proficiency with both Epic and all available electronic eligibility systems. 
• Independently develops unit structure and processes aimed at achieving set goals. 
  

Other information:

• Associate's Degree in Business or related field. *In lieu of an Associates Degree, Nash UNC will consider 2 years of equivalent work experience in a managerial/leadership role. 
• Bachelor's Degree is preferred
• 1 year of experience in patient financial services experience in a professional or healthcare setting.

Job Details

Legal Employer: Nash Hospitals

Entity: Nash UNC Health Care

Organization Unit: NGH Registration Discharge

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: NASH HC

Exempt From Overtime: Exempt: Yes