Care Manager (MSW)

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

UNC Health Department of Care Management is accepting applications for a full-time pediatric Social Worker to support UNC’s Pediatric Specialty Clinics. This outpatient position will work with an experienced and dedicated multidisciplinary care team in Pediatric Gastroenterology. The LCSW will be part of a broader team of clinical social workers in the Care Management Department who work in UNC’s hospital-based Specialty Clinics.

The social worker provides compassionate care to patients and families who have complex social, emotional, environmental, and mental health needs that prevent them from addressing their healthcare needs. The clinical social worker provides care management support for patients in the ambulatory setting and collaborates with inpatient care managers and social workers, as well as community providers, to provide continuity of psychosocial support for patients receiving care in the Pediatric Specialty Clinics.

Creativity, flexibility, initiative, excellent time management, communication and organizational skills are required in this fast-paced environment. 

The successful candidate will work Monday through Friday, 8:30-5:00pm with some late hours as needed. Preferred candidates will be fully licensed with an LCSW and have experience working with the pediatric population or medical social work. This position is primarily based out of the Carolina Pointe II complex in Chapel Hill. 

 Description of Job Responsibilities: 

1. Provides care management services in the ambulatory practice setting. Works collaboratively with other care team members to develop and support the patient's care plan. 

2. Utilizes motivational interviewing to identify barriers and facilitate care plan compliance. Serves as a patient advocate, supporting shared decision-making and the use of decision aids. 

3. Educates patients and families on a variety of topics including how to access medical home services, establish self-management goals, and navigate the health care system.

 4. Identifies, coordinates and helps to align patient care and community resources to facilitate patient care transitions and prevent hospital readmissions and Emergency Department visits. 

5. Provides psychotherapy for mental, emotional, addictive, behavioral, or developmental disorders and conditions within the scope of practice for a LCSW. 

6. Reviews and monitors patient outcomes, recommends changes in care plan and implements population management interventions. 

7. Appropriately documents consults and interventions in the patient's electronic medical record. 

8. Consistently achieves established productivity targets. 

9. Appropriately documents consults and interventions in the patient's electronic medical record. 

10. Actively participates in meetings, problem solving, goal setting, quality improvement and patient satisfaction initiatives. 

11. Maintains compliance with organizational policies and procedures and evidenced based guidelines. 

Education Requirements: 

Requires Master's in Social Work. Job Profile This job profile is intended to provide a representation of responsibilities required. Employees may be requested to perform job-related tasks other than those specifically presented in this profile. 

Licensure/Certification Requirements: 

LCSW required. 

Professional Experience Requirements: 

Three (3) years of broad clinical experience in the acute care setting caring for patients with complex medical conditions required. Experience in case management, utilization review, quality management preferred.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: UNCH Care Mgmt OP Social Wrkrs 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.