Community Health Worker Population Health- Pop Health Clinical Services

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Role is mostly remote

Summary:

This is a full-time position with the UNC Health Care Population Health Services Complex Case Management team. The Community Health Worker will be responsible for supporting coordination of care and community resources as part of an interdisciplinary team. We are seeking a Community Health Worker with experience in community resource coordination for underserved pediatric populations; pediatric population experience strongly preferred. Weekend and evening hours and non-traditional work venues may be required to meet patient needs. Community Health Worker will be expected to communicate with the interdisciplinary teams outside of UNC. This role will support the NC Integrated Care for Kids (NC InCK) program which is a new government-funded model aimed at improving the way children and families receive care and support services. The program fosters partnership with communities to support and bridge services where children, youth and families live, learn and play. Native Spanish-speaking candidates strongly preferred.

Responsibilities:
1. Maintains an environment of safety for patients, self, and others.
2. Actively participates in departmental, service line and/or organization quality improvement initiatives to ensure patient, departmental and organizational goals/outcomes are met or exceeded.
3. Reports issues and system barriers for efficient and effective care plan support to the Population Health Manager and the Population Health Team Leads per policy.
4. Interdisciplinary Care Planning, Resource Coordination, and Health Coaching.
5. Appropriately identifies, provides, & documents provision of potential community and health system resources to address barriers to care.
6. Partners with interdisciplinary care team to support patient’s care plan to ensure barriers to care have been addressed and the patient is provided with appropriate resources and services.
7. Actively participates in huddles, interdisciplinary care team meetings and other departmental meetings to address identified barriers so that patient can make progress toward care plan goals/outcomes in a timely manner.
8. Communicates effectively through documentation in the electronic medical record and by verbal interactions with the physician, interdisciplinary care team, patient, and family/caregivers.

9. Maintains programmatic expectations for the specifically identified patient population according to contractual agreements.

Other Information

Other information:
Education Requirements:
● High school diploma or GED
Licensure/Certification Requirements:
● N/A
Professional Experience Requirements:
● Minimum 1 year of experience in community outreach and resource coordination highly desired. Volunteer experience may be considered.
Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: NCHEALTH

Entity: Health Alliance

Organization Unit: Pop Health Clinical Services 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. 

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.