Thank you for your continued interest in career opportunities with UNC Health! Please note the following:
**This referral program is applicable to teammates within UNC Health's core facilities and divisions. This includes UNC Health Caldwell, UNC Health Chatham, UNC Health Alliance, UNC Hospitals (UNC Medical Center, UNC WakeBrook, UNC Hillsborough, and UNC Faculty Physicians), UNC Health Johnston, UNC Physicians Network, UNC Health Rex, UNC Rex Holly Springs, UNC Health Rockingham, and Shared Services.**
Current teammates, looking to refer someone? Check out our Teammate Referral Program to earn extra cash!
Current teammates, please ensure that you submit your candidate in our system, before they apply. For teammate referral guidelines and eligibility, click here.
Job ID: 88065
Location: Smithfield, NC
Facility/Division: Johnston Health
Status: Full Time
Shift: Day Job
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
Performs complex duties in support of reimbursement from patients and insurance carriers for assigned clinical department. Duties include reversing denials from carriers, recoding denied claims, and identifying coding trends. Substantial knowledge of all carrier policies, procedures and practices is required to collect carrier accounts receivable, reverse denials, and expedite coverage to the uninsured. In addition, work requires knowledge of coding but not to the extent of classes in the Medical Coder series.
Responsibilities:
1. Collaborates with internal staff and Clinical departments regarding filing, documentation and reimbursement issues. Works closely with clinic staff to modify documentation, filing processes, and encounter forms to enhance billing and collection process
2. Evaluates accounts, billing, payments, coding, and posting of accurate charges for a highly specialized and complex medical service such as transplant. Researches and resolves denied claims with carrier and patients.
3. Identifies coding trends that do not support maximum reimbursement. Makes recommendations that will prevent or correct identified coding errors
4. May serve as a lead worker to provide problem resolution and assistance to lower level positions.
5. Researches and determines if carrier denial of claim is valid and if not, abstracts information from medical records to support appeal of carrier denials. Makes changes to original coding of charges in accordance with ICD-9 and CPT codes.
6. Serves as a resource for physicians, insurance carriers and patients to resolve questions/problems pertaining to patient accounts.
Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● Three (3) years of experience in a clerical, accounting or customer service setting.
● Six (6) months of experience working with CPT and ICD-10.
Knowledge/Skills/and Abilities Requirements:
Legal Employer: NCHEALTH
Entity: Johnston Health
Organization Unit: Business Office
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Smithfield
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity and affirmative action employer.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
All interested applicants are invited to apply for career opportunities. Please refer to our Employment Application Accessibility page if you need a reasonable accommodation to search and/or to apply for a career opportunity.
To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process.
Learn further E-Verify details in E-Verify (English) or E-Verify (Spanish).
UNC Health supports your right to work. View the Right of Work Statement (English) or Right of Work Statement (Spanish).
View the KNOW YOUR RIGHTS (English) or the KNOW YOUR RIGHTS (Spanish)posters.
View the PAY TRANSPARENCY (English) or the PAY TRANSPARENCY (Spanish)Nondiscrimination provision posters.
View the Federal Workplace poster. View our EEO/AA Policy Statement.