Thank you for your continued interest in career opportunities with UNC Health! Please note the following:
**This referral program is applicable to teammates within UNC Health's core facilities and divisions. This includes UNC Health Caldwell, UNC Health Chatham, UNC Health Alliance, UNC Hospitals (UNC Medical Center, UNC WakeBrook, UNC Hillsborough, and UNC Faculty Physicians), UNC Health Johnston, UNC Physicians Network, UNC Health Rex, UNC Rex Holly Springs, UNC Health Rockingham, and Shared Services.**
Current teammates, looking to refer someone? Check out our Teammate Referral Program to earn extra cash!
Current teammates, please ensure that you submit your candidate in our system, before they apply. For teammate referral guidelines and eligibility, click here.
Job ID: 90351
Location: Chapel Hill, NC
Facility/Division: UNC Medical Center
Status: Part Time
Shift: Day Job
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
UNC HEALTH – NFS CALL CENTER AGENT JOB DESCRIPTION (Dietetic Assistant)
Summary: The Call Center Representative position includes daily operational responsibilities for providing a high level of customer service by processing patient’s meal requests in compliance with the physicians’ diet orders, nutrition needs as assessed by the registered dietitian-nutritionists, food allergies and department’s room service program.
The incumbent is required to have effective telephone skills, strong knowledge of clinical diets and allergens, ability to learn 60+ modified diets, enteral tube feeding products and oral nutrition supplements. The position requires high organizational skills, ability to multitask, prioritize daily tasks, attention to the detail to process patients’ orders accurately and efficiently.
The position also requires the ability to learn information systems including COMPUTRITION, ROOM SERVICE CONNECT and EPIC.
Licensure/Certification Requirements: ● No licensure or certification required.
Professional Experience Requirements:
● One (1) year of experience with food service or customer service experience OR hospital clinical dietetics ● If Bachelor's degree, no experience is required. ● If Associate's degree, six (6) months of experience with food service or customer service experience OR hospital clinical dietetics
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: NFS Patient Services
Work Type: Part Time
Standard Hours Per Week: 20.00
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This is a State position employed by UNC Health Care System.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity and affirmative action employer.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
All interested applicants are invited to apply for career opportunities. Please refer to our Employment Application Accessibility page if you need a reasonable accommodation to search and/or to apply for a career opportunity.
To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process.