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Patient Account Analyst
Job ID: 92146
Location: Hendersonville, NC
Facility/Division: Pardee UNC Health Care
Status: Full Time
Shift: Day Job
Job Description
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.At UNC Pardee Health Care, we lead with the heart. Our full-time positions offer a range of benefits, including medical, vision and dental insurance, retirement savings, paid time off, and more. Come be happy with Pardee!
Summary:
The Revenue Cycle Representative reconciles accounts, researches and resolves a variety of issues relating to posting of payments and charges, insurance denials, secondary billing issues, sequencing of charges, and non-payment of claims.Responsibilities:
• Reconciles accounts, researches and resolves a variety of issues relating to posting of payments and charges, insurance denials, secondary billing issues, sequencing of charges, and non-payment of claims.• Evaluate and resolve errors on insurance claims for accurate and timely payments. Reviews updates to previously billed claims for accuracy.
• Edits claims within scope of authority (or escalate as needed) to meet and satisfy billing compliance guidelines.
• Audits payments and adjustments to resolve credit balances or overpayment.
• Posts payments (Insurance and/or Patient) and denials to patient invoices/accounts in a timely and accurate manner.
• Identifies and follows up on outstanding claims as documented in Electronic Medical Recordkeeping (EMR) system. Researches claims on payor portals as needed. Calls and discusses claims with payor representatives as needed.
• Prioritize work to ensure optimal accounts receivable performance and cash flow.
QUALIFICATIONS
Required• Associate’s degree or an equivalent combination of education and experience.
• Experience working in a healthcare or finance/accounting office.
• Proficient written and verbal communication.
Preferred
• Working knowledge of CPT and ICD-9/ICD-10 coding.
• Experience working in or with an Electronic Medical Recordkeeping (EMR) system such as EPIC.
• Experience and/or education/training in medical terminology.
About Us
At Pardee UNC Health Care, we lead with the heart. A local organization with deep regional ties, Pardee is a not-for-profit hospital system in Hendersonville, NC, aimed at improving the health of the communities it serves. While independently financed by its operations and foundation, Pardee is owned by Henderson County and managed by UNC Health. Our connection with the Western North Carolina region gives us focus, and our association with UNC Health provides the tools to succeed.
Our system consists of a core hospital licensed for 222 beds, an outlying primary and specialty care physician practice network, and a number of urgent care clinics. These operations are supported by more than 1800 team members, covering comprehensive clinical care as well as a wide array of support services including foodservice, facilities management, human resources and more. Come be happy with Pardee.
Learn more at pardeehospital.org/careers.
Job Details
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: Patient Accounting
Work Type: Full Time
Standard Hours Per Week: 80.00
Work Schedule: Day Job
Location of Job: PARDEEHOSP
Exempt From Overtime: Exempt: No
Diversity Statement
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
Equal Employment Opportunity
UNC Health is an equal opportunity and affirmative action employer.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
All interested applicants are invited to apply for career opportunities. Please refer to our Employment Application Accessibility page if you need a reasonable accommodation to search and/or to apply for a career opportunity.
To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process.
Learn further E-Verify details in E-Verify (English) or E-Verify (Spanish).
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