*Important Notice:
Applying for Jobs:
Thank you for your continued interest in career opportunities with UNC Health! Please note the following:
- Current teammates of UNC Health looking to apply for a position outside of their current payroll entity, please close this notice and continue your job search and application as an external applicant. Please be sure to use your personal email address and not your UNC Health email address.
- Current teammates of UNC Health looking to apply for a position within their current payroll entity, please apply as an internal applicant through Employee Self Service. Teammates applying internally, please be sure to have your teammate ID and UNC Health email address availble.
Discovery Teammate Referral Program:
**This referral program is applicable to teammates within UNC Health's core facilities and divisions. This includes UNC Health Caldwell, UNC Health Chatham, UNC Health Alliance, UNC Hospitals (UNC Medical Center, UNC WakeBrook, UNC Hillsborough, and UNC Faculty Physicians), UNC Health Johnston, UNC Physicians Network, UNC Health Rex, UNC Rex Holly Springs, UNC Health Rockingham, and Shared Services.**
Current teammates, looking to refer someone? Check out our Teammate Referral Program to earn extra cash!
Current teammates, please ensure that you submit your candidate in our system, before they apply. For teammate referral guidelines and eligibility, click here.
Laboratory Receptionist
Job ID: 93758
Location: Hendersonville, NC
Facility/Division: Pardee UNC Health Care
Status: Full Time
Shift: Evening Job
Job Description
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The Laboratory Receptionist serves as a primary customer service role for the laboratory. This role receives specimens into the lab, registers and orders requisitions, and is responsible for greeting visitors and answering the main lab phone.
Responsibilities:
• Ensures the proper completion of registration/order requests. Validates proper submitter selection, that all collection data is documented, billing type is correct and that all required information (fax request, ICD-10, etc.) is validated before completing the registration/order process.
• Receives specimens arriving in the tube system into the LIS, ensuring all pertinent information is present and distributes them to the appropriate testing areas. Assists in specimen processing when able.
• Interfaces with customers by phone. Assists with general inquiries from external and internal customers. Directs customer/patients as needed. Serves as first level for customer complaints.
• Assists Outreach/Send-out duties by receiving specimens from outside locations or processing specimens for testing.
PARDEE
Other information:
QUALIFICATIONS
Required
• Experience working in a customer service role
• Experience working in a lab setting
01.7060.2640
Job Details
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: Core Lab Pardee
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Evening Job
Location of Job: PARDEEHOSP
Exempt From Overtime: Exempt: No
Diversity Statement
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
Equal Employment Opportunity
UNC Health is an equal opportunity and affirmative action employer.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
All interested applicants are invited to apply for career opportunities. Please refer to our Employment Application Accessibility page if you need a reasonable accommodation to search and/or to apply for a career opportunity.
To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process.
Learn further E-Verify details in E-Verify (English) or E-Verify (Spanish).
UNC Health supports your right to work. View the Right of Work Statement (English) or Right of Work Statement (Spanish).
View the KNOW YOUR RIGHTS (English) or the KNOW YOUR RIGHTS (Spanish)posters.
View the PAY TRANSPARENCY (English) or the PAY TRANSPARENCY (Spanish)Nondiscrimination provision posters.
View the Federal Workplace poster. View our EEO/AA Policy Statement.
