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Laboratory Receptionist

This job posting is no longer active.

Job ID: 93758
Location: Hendersonville, NC
Facility/Division: Pardee UNC Health Care
Status: Full Time
Shift: Evening Job

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The Laboratory Receptionist serves as a primary customer service role for the laboratory. This role receives specimens into the lab, registers and orders requisitions, and is responsible for greeting visitors and answering the main lab phone.


Responsibilities:
• Ensures the proper completion of registration/order requests. Validates proper submitter selection, that all collection data is documented, billing type is correct and that all required information (fax request, ICD-10, etc.) is validated before completing the registration/order process.
• Receives specimens arriving in the tube system into the LIS, ensuring all pertinent information is present and distributes them to the appropriate testing areas. Assists in specimen processing when able.
• Interfaces with customers by phone. Assists with general inquiries from external and internal customers. Directs customer/patients as needed. Serves as first level for customer complaints.
• Assists Outreach/Send-out duties by receiving specimens from outside locations or processing specimens for testing.

PARDEE


Other information:
QUALIFICATIONS
Required
• Experience working in a customer service role
• Experience working in a lab setting

01.7060.2640


Job Details

Legal Employer: Pardee - HCHC

Entity: Pardee UNC Health Care

Organization Unit: Core Lab Pardee

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Evening Job

Location of Job: PARDEEHOSP

Exempt From Overtime: Exempt: No


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UNC Health and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

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