Administrative Specialist

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Rehabilitation Services Department at UNC Medical Center in Chapel Hill, NC, is accepting applications for an Administrative Specialist position. Candidates must have excellent customer service, communication, and organizational skills. 

Performs duties of an Administrative Associate but with some authority to step outside confines of established procedures. They are also considered the subject matter authority in the administrative area for the department/clinic.

Responsibilities:

1. Assists with supply and inventory management, monitoring expenditures, and reconciling financial statements.

2. Coordinates and completes special projects independently or in cooperation with other groups as assigned.

3. Determines administrative needs and coordinates arrangements for conferences, meetings, seminars, or other related activities.

4. Extracts and compiles data from written sources, individuals, and databases and provides interpretation.

5. Manages departmental information systems.

6. Prepares complex databases, reports, charts, graphs, and spreadsheets at designated intervals as requested. 

7. Composes formal internal and external correspondence.

8. Assists with customer service recovery for issues related to patient care and administrative issues. 

9. Assists with sourcing candidates and serves as an interviewer, as needed.

Other Information

Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● Two (2) years of clerical or administrative experience
● If Bachelor's degree, no years of clerical or administrative experience
● If Associate's degree, one (1) year of clerical or administrative experience
Knowledge/Skills/and Abilities Requirements:
● Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise: understands the technical aspects of one’s job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system as appropriate Coachability: Receptive to feedback, willing to learn and embraces continuous improvement Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements. Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Understands the relationship of the budget and resources to the strategic plan. Coaching: Shares information, advice and suggestions to help others to be more successful. Provides appropriate support and acts as a resource depending on the situation and capabilities of the employee. Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation Solving Problems: Uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Rehabilitation Administration

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $16.81 - $21.01 per hour (Minimum to Midpoint)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.