Program Manager Culture & Events

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Job Summary

The Program Manager for Culture and Events is responsible for the successful planning, executing and coordinating of a variety of organizational culture programs and events. This role will play a key role in the creation of memorable experiences for our teammates while ensuring the successful delivery of programs and events within scope, time and budget constraints. This role designs, plans, tracks and evaluates Culture related programs and projects to ensure success.

Description of Job Duties

Program & Event Management:

• Collaborate with stakeholders to define Culture programs and events scope, timelines, resources, and success metrics. 
• Develop and implement program objectives to align with system-wide goals. 
• Design and deliver engaging programs, events, and activities aligned with cultural values. 
• Utilize data-driven insights to improve program effectiveness and measure impact continuously. 
• Plan, organize, and execute various system-wide events (conferences, seminars, workshops). 
• Manage event logistics, budgets, contracts, vendor relationships, and marketing needs. 
• Oversee on-site execution, manage volunteers, and troubleshoot unforeseen issues. 
• Conduct post-event assessments and analyze data to demonstrate outcomes and identify areas for improvement. 
• Manage data sets from various initiatives, analyze trends, and create reports and dashboards to showcase progress and correlations. 
• Identify and interpret data in relation to organizational goals and values. 
• Build and maintain relationships with internal and external stakeholders, sponsors, and partners. 
• Collaborate with internal teams (communications, project management) and external partners to ensure seamless execution. 
• Foster a collaborative environment that encourages participation and engagement. 
• Communicate effectively with participants, sponsors, and vendors to address inquiries and ensure a positive experience. 

Leading Change:

• Proactively assesses the need for change and obtains resources to implement change initiatives. Communicates effectively and appropriately. 
• Takes action to ensure that employees fully understand their roles, responsibilities, and performance standards/expectations and provides ongoing feedback and support. 
• Treats everyone in a manner that demonstrates fairness and consistency. 
• Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance. 

Results Driven:

• Exceeds departmental and organizational goals and customer expectations. 
• Participates in decision-making that produces high-quality results by applying knowledge, analyzing problems, and calculating risks. 
• Consistently conveys that customers are the highest priority. 
• Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. 
• Understands the organization's overall financial performance and applies financial concepts and practices to establish and maintain realistic budgets. 
• Uses financial information to monitor budgetary responsibilities. 

Other Information

Education/ Certification:

• Bachelor’s degree in healthcare administration, project management, or a related field required. Master’s preferred.

Experience:

• Three (3) years of program/event management experience. 

Knowledge, Skills and Abilities:

• Developing creative ideas and approaches for program and event design and execution. 
• Knowledge of project management frameworks (e.g., Agile, Waterfall) to plan, execute, and monitor programs and events effectively. 
• Understanding the various aspects of event planning, including budgeting, logistics, vendor management, risk management, and marketing. 
• The ability to effectively communicate with various stakeholders, including healthcare professionals, patients, sponsors, and vendors. 
• Juggling multiple tasks and deadlines while maintaining organization and focus. 
• Anticipating and resolving challenges during program and event planning and execution. 

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Organization Culture and Engagement

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.