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Director Pharmacy - Clinical, Compliance, and Operational Pharmacy Services

Job ID: 130678
Location: Morrisville, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job

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Job Description


Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.


The Director of Pharmacy for Clinical, Compliance, and Operational Pharmacy Services will develop, oversee and maintain high-quality, cost-effective integrated pharmacy programs. The Director will exercise management responsibility in order to meet the needs of patients, physicians, and team members in a manner consistent with UNC Health Care's values and mission statement. This position requires the ability to communicate and collaborate effectively with a wide variety of health professionals regarding activities related to the optimization of medication use, and collaborates to develop, implement, and sustain optimal clinical practice in the acute care setting. Specific areas of responsibility are not limited to, but will include: UNC Health’s system-wide operational pharmacy teams (e.g., pharmacy investigational drugs services); system-wide Compliance and Quality programming (e.g., Controlled Substances); and acute care clinical practice in support of UNC Health’s entities.


1. Scope of Pharmacy Practice - Responsible for directing pharmacy operations, strategies, policies and procedures, budget process, project implementations, human resource management and committee representation. The Director of Pharmacy is responsible for insuring compliance and other regulatory standards, implementing and monitoring financial controls to insure effective utilization of resources through budgeting and analysis of management reports, development of staff and services, as well as organizational performance improvement, quality management, evidence based outcome and setting the communication tone, values and culture of the health system. Collaboration with clinical leadership to develop drug use initiatives and assure appropriate use of pharmaceuticals. The Pharmacy Director will be responsible for the execution and consistent implementation of drug use initiatives and Pharmacy care management initiatives. Collaboration with Patient Safety Leadership to develop quality initiatives, processes and tools. The position is be responsible for the execution and consistent implementation of quality initiatives across all pharmacy practice settings. He or she will also be responsible for ensuring enforcement of all applicable policies, standards and regulations related to Medication Safety, Medication Management and AR&L (Accreditation, Regulatory and Licensing). Collaboration with Pharmacy Informatics personnel to ensure successful implementation and maintenance of technology systems and to contribute to the development of technology innovation. Specifics to this position include: 

• Provides strategic leadership and vision for UNC Health’s operational pharmacy and quality/compliance teams which are system services e.g., pharmacy investigational drug services, controlled substances; and drives their expansion and future services across UNC Health and beyond 
• Partners with key leaders to innovate, develop, align (where applicable) and deploy acute clinical services in support of enhancing service, outcomes, and reducing clinical variation; seeks to enhance care transtions from acute care into other sites of care across North Carolina 
• Collaborates between the strategic sourcing, Pharmacy and Therapeutics, and Clinical / Operational teams in order to identify and implement revenue enhancement, and/or cost savings opportunities for the Pharmacy enterprise 
• Prioritizes quality care delivery for the organization; through continuous assessments, appropriate use of technology, develop quality initiatives, processes, and plans for sustained performance in the areas of quality and compliance 
• Supports the development of dashboards, metrics, and key performance indicators to evaluate and drive decision-making within job scope 
• Advances the impact of student pharmacist, pharmacy residents, and other learners into the pharmacy practice model 

2. Leading Self & Others - Builds and maintains relationships that are anchored in trust and shared decision making. Leads self and others to grow. 

3. Leading Quality & Service - Continuously ensures exceptional quality and service for all. 

4. Leading Business Strategy - Uses business strategy and organizational knowledge to achieve business results and pursue the vision. 

5. Leading for Accountability & Results - Leads self and others to take ownership for goals and outcomes; effectively and efficiently uses available resources. 

6. Leading Improvement - Leads continuous improvement by using innovation, creative problem solving and proven change management principles.


Education Requirements:
● Bachelor's degree in Pharmacy required. Doctor of Pharmacy and/or residency training preferred. Master’s degree in Pharmacy, Health Services, Business Administration, or related field is preferred.
Licensure/Certification Requirements:
● Active pharmacist licensure with the NC Board of Pharmacy or obtainable before initiation of employment.
Professional Experience Requirements:
● Seven years of pharmacist experience or equivalent, of which four years must be of pharmacy supervisory experience; proven management skills, including program planning and development, project management, finance, performance, quality and/or human resource management. PGY2 Health-System Pharmacy Administration & Leadership (HSPAL) residency will count as relevant supervisory experience for Pharmacy leadership positions. Previous experience leading clinical programs and similar programs within an academic or like complex health care system is strongly preferred.
Knowledge/Skills/and Abilities Requirements:
• Strong verbal, written, and presentation skills. • Strong critical thinking and problem skills. • Strong relationship and customer service skills. • Ability to work collaboratively with other health care professionals and lead change. • Is team-oriented, supportive, and cooperative. Ability to continuously re-prioritize, demonstrates flexibility, and processes multiple issues simultaneously. • Ability to drive/travel to multiple facilities/locations as needed.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: UNC HCS Pharmacy Supply Chain

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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UNC Health and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

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