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Job ID: 152420
Location: Raleigh, NC
Facility/Division: UNC REX Healthcare
Status: Full Time
Shift: Day Job
Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
Supports the business and administrative operations for assigned inpatient physician services. Responsible for appropriate provider staffing levels and maintaining an accurate schedule; provides business insight to improve financial performance; maintains the department budget; builds positive provider culture; effectively communicates with physicians, support staff and leadership on a consistent basis; anticipates the future needs of the program and engages senior leaders in proactive action planning.
Responsibilities:
1. Assists with physician recruitment; manages interview process and all credentialing and onboarding activities for hired providers. Assists Medical Directors and APP Supervisor with provider evaluations.
2. Creates, manages and presents Epic reporting related to patient flow to ensure efficient workflow.
3. Use data to monitor revenue, expenses, and productivity levels; manages finance, provider shifts and patient census dashboards.
4. Collaborates with Program Directors for long term strategic goal planning, service line action plans and program development.
5. Promotes collaborative work teams and facilitate education, training and coaching among support staff to achieve quality patient care.
6. Build trust and credibility with physicians, staff, and key stakeholders, through timely communications and information sharing.
7. Manages all provider expenses including monitoring, tracking and approving to ensure alignment with budget.
8. Facilitates and leads Physician/Admin leadership meetings. Works directly with Medical Directors to establish/enhance departmental team meetings with providers.
9. Facilitates monthly/quarterly financial meetings with Directors.
10. Evaluates and reports on periodic basis patient and staff satisfaction, implementing programs and measures for maintenance and improvement. Addresses comments/complaints in a timely and effective manner.
11. Participates in budgetary planning, implementation, and monitoring of all financial aspects. Provides financial reports on monthly and as needed basis.
12. Ensures appropriate ordering, receiving and utilization of all.
13. Identifies trends and develops a plan of action to address patient, teammate, and provider satisfaction issues. Participates on teams to achieve desired results.
15. Liaise with other departments as needed.
16. Manages the Hospitalist Program administrative teams, including hiring, developing, and performance management. Coordinates the smooth operation of the day-to-day activities, provides leadership with regards to decision making and goal setting, and assures that quality, performance and production standards are maintained.
17. Manages physician compensation related to incentive metric tracking and reporting of Medical Director payments.
18. Manages scheduling model for providers to ensure proper patient care coverage. Manages payroll for all providers in assigned areas ensuring payroll accurately reflects shift worked and position. Coordinates provider PTO requests to ensure coverage of service lines.
Other information:
Education Requirements:
Legal Employer: NCHEALTH
Entity: UNC REX Healthcare
Organization Unit: Rex Phy Dept of Med Admin
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Raleigh
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.
UNC Health and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity and affirmative action employer.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
All interested applicants are invited to apply for career opportunities. Please refer to our Employment Application Accessibility page if you need a reasonable accommodation to search and/or to apply for a career opportunity.
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