Internal Communications Specialist

Job Description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a diverse patient base, spanning Nash, Edgecombe, Halifax, Wilson Counties, and beyond. With a steadfast commitment to elevating community health through exceptional care, we prioritize excellence, compassion, and innovation, ensuring every individual receives the highest standard of support. Joining our team means becoming an integral part of our dedication to wellness, where we constantly strive to redefine excellence in healthcare through state-of-the-art facilities and pioneering programs. Join us in this transformative journey, where your contributions will make a lasting impact on our community's health and wellbeing.

Summary:

Serves as point of contact for all internal communications (all newsletters, all staff emails, intranet, digital and print boards, etc.). In this role, the person will develop and implement strategies and internal communications plans to support the goals of UNC Health Nash, while strengthening communication between the organization and employees, as well as department leaders and their units. Plans, directs, and implements communications initiatives/assignments as delegated and assigned by the Manager of Marketing and Communications. Coordinates communications whether verbal, written or digital between UNC Health Nash and its employees, affiliates, etc. as delegated and assigned.

Responsibilities:

1. Serves as project manager for all internal communications needs and other duties as assigned. Develops internal communications (including staff newsletters and emails) by working closely with the Manager, HR Communications Specialist and key internal leaders to identify, develop, communicate and distribute needed items.

2. Provides writing support for a variety of internal communications projects, as well as specific marketing/communications campaigns as needed.

3. Meets with department leaders to determine communications needs in order to identify and provide the appropriate support.

4. Actively contributes to Marketing/Communications projects and special programs while supporting departmental and cross-departmental initiatives as needed.

5. Manages all internal communications requests (intranet assistance, writing assistance, flyers, PowerPoint presentations, digital forms, communication plans, etc.) – includes managing request form responses and managing front lobby and elevator flyers.

6. Posts all internal communications items to the intranet as news items, serves as intranet manager and manages communications boards (digital and print) throughout the campus.

7. Coordinates Employee Town Halls (promotion, event logistics, day of event management) and other internal events as needed.

8. Partners with Manager to support award applications (gathering information, writing, formatting of application packets, proofing/editing, etc.).

9. Offers new and creative ideas to improve internal communication to better engage with employees and leaders on important news and information in a variety of formats.

Other Information:

Education Requirements:

· Bachelor’s degree in an appropriate discipline (marketing, communications, public relations, journalism, etc.).

License/Certification Requirements:

· None

Professional Experience Requirements:

· 2- 3 years of experience in communications, marketing, advertising, writing or related field

· Knowledge of effective design, strong writing skills, excellent verbal communication, exceptional project management skills, and experience with internal communications/newsletters/all staff communications (or similar items) are required

· Highly organized, deadline and detail oriented, has a strong commitment to customer service, skilled in Microsoft Office Suite (Word, PowerPoint, Publisher, etc.), Canva and Adobe programs

· Graphic Design skills and intranet management (particularly SharePoint) are a plus

Job Details

Legal Employer: Nash Hospitals

Entity: Nash UNC Health Care

Organization Unit: NGH Marketing & Communications

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: NASH HC

Exempt From Overtime: Exempt: Yes