Join our Talent Network

*Important Notice:

Applying for Jobs:

Thank you for your continued interest in career opportunities with UNC Health! Please note the following:

Discovery Teammate Referral Program:

**This referral program is applicable to teammates within UNC Health's core facilities and divisions. This includes UNC Health Caldwell, UNC Health Chatham, UNC Health Alliance, UNC Hospitals (UNC Medical Center, UNC Hillsborough, and UNC Faculty Physicians), UNC Health Johnston, UNC Physicians Network, UNC Health Rex, UNC Rex Holly Springs, UNC Health Rockingham, and Shared Services.**

Current teammates, looking to refer someone? Check out our Teammate Referral Program to earn extra cash!

Current teammates, please ensure that you submit your candidate in our system, before they apply. For teammate referral guidelines and eligibility, click here.

Patient Registrar

Job ID: 163855
Location: Kinston, NC
Facility/Division: UNC Lenoir Health Care
Status: Per Diem
Shift: Variable

Job Description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Efficiently and courteously obtains information to register patients in the clinical management system to assure accurate and complete demographic and payer information. Performs associated clerical duties including obtaining signatures for patient consent, verifying insurance information, generation of point of service bills, etc. Will complete other duties/task as assigned.


Responsibilities:
Patients and their families are served compassionately when gathering necessary demographic information in completion of the registration process. Also assists patients/families by directing, escorting them or providing maps to other areas of the hospital as necessary to assure we provide “very good” customer service to our patient population. This will be done by managing the gaps in expectations and acknowledging inconveniences. Physicians depend upon copies of ER, admission and outpatient reports for patient follow-ups. Clinical and Diagnostic Services depend upon a speedy and proficient registration to expedite patient care and maintain schedule to assure customer satisfaction. Assists security with visitor control in each registration area. The Patient Accounting Department depends upon accurate registration information to expedite the billing process. Health Information Services relies on registration.

Other information:
Qualifications


EDUCATION REQUIREMENTS

  • HS diploma required. AS in Medical Office Technology, Health Information Technology, or related degree preferred. Completion of Medical terminology course preferred.

PROFESSIONAL EXPERIENCE REQUIREMENTS
  • Previous experience in customer service/reception preferred. Medical office experience preferred.

LICENSURE/REGISTRATION/CERTIFICATION
  • None Required.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS
  • Must possess excellent customer relation skills and is a team player. Basic computer skills. Typing speed of 45 wpm Ability to prioritize work during peak volumes Ability to use calculator and perform simple math.

WORK ENVIRONMENT
  • Limited exposure to blood borne and air borne pathogens requiring minimal use of protective equipment. Limited radiation exposure due to use of VDT when registering patients. Stressful work due to fast paced environment (ER) and rotation of shifts.

PHYSICAL REQUIREMENTS
  • Basically sedentary with some walking to other areas of the hospital. Ability to lift 30 pounds and reach heights of at least 5 feet.



Job Details

Legal Employer: Lenoir Health

Entity: UNC Lenoir Health Care

Organization Unit: Ed Registration

Work Type: Per Diem

Standard Hours Per Week: 16.00

Salary Range: $15.63 - $17.98 per hour (Minimum to Midpoint )

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Variable

Location of Job: US:NC:Kinston

Exempt From Overtime: Exempt: No

Recent Job Searches
Recently Viewed Jobs

Diversity Statement

UNC Health and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity and affirmative action employer.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

All interested applicants are invited to apply for career opportunities. Please refer to our Employment Application Accessibility page if you need a reasonable accommodation to search and/or to apply for a career opportunity.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process.

Learn further E-Verify details in E-Verify (English) or E-Verify (Spanish).

UNC Health supports your right to work. View the Right of Work Statement (English) or Right of Work Statement (Spanish).

View the KNOW YOUR RIGHTS (English) or the KNOW YOUR RIGHTS (Spanish)posters.

View the PAY TRANSPARENCY (English) or the PAY TRANSPARENCY (Spanish)Nondiscrimination provision posters.

View the Federal Workplace poster. View our EEO/AA Policy Statement.