Research Analytical Solution Manager

Job Description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary: 

The Research Analytical Solution Manager (ASM) acts as a bridge between UNC Health's Information Services Division and research groups across the University. The role acts as a functional lead for UNC Health's research analytics and research data enablement across multiple business or clinical areas of the healthcare system, and will work closely with the UNC School of Medicine, the North Carolina Translational and Clinical Sciences Institute (NC TraCS), and other research groups. Responsibilities will include assessing the needs of a diverse group of researchers, creating a roadmap for our research data platform, building consensus on the roadmap, proposing and facilitating the execution of technology projects, and enabling the productive use and support of research platforms.

Responsibilities:

• Strategic Mindset & Communication:
• • Fluent communicator experienced working with senior executives, researchers, legal and policy experts, and information systems staff.
  • Work with stakeholders and technology leaders to build consensus around roadmaps and solutions.
  • Build positive relationships with leaders across the organization, considering long-term business goals.
  • Tailor communications and approach to different situations and organizational cultures.
• Enterprise Leadership, Mentorship & Training:
• • Build consensus on research data and platform needs and priorities.
  • Establish and lead virtual teams of research, research operations, clinical, business, and information services staff in the execution of projects.
  • Mentor junior staff and members of the analytics community.
  • Educate research teams on available resources and processes for accessing and using health system data.
• Program Management & Facilitation:
• • Apply product and program management principles to create new research, data, and analytical capabilities.
  • Consult with business stakeholders to design and scope solutions.
  • Capture and prepare project intake (demands), document business decisions, manage risks and scope, and update customers on progress.
• Delivery & Enablement:
• • Deliver research data platform capabilities, driving adoption with the research community to realize value.
  • Track and report on adoption of delivered solutions.
  • Provide end-user enablement and support, including high-touch customer service, communications, and creation of reusable knowledge assets (documentation and training content).
  • Serve as the liaison between end-user communities and developers, helping to identify, scope, and prioritize ongoing solution delivery.

A successful candidate will bring strong experience with healthcare research data environments and processes.

Other Information

Education Requirements:
● Bachelor’s degree in an appropriate discipline.
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● If a Bachelor’s Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), then three (3) years of experience is required.
If Master’s Degree, then three (3) years of experience is required.
If a Bachelor's Degree in other field, requires four (4) years of experience.
If current certification in analytics, requires four (4) years of experience.
If an Associate's Degree, requires six (6) years of experience.
If High School Diploma, requires eight (8) years of experience.
Knowledge/Skills/and Abilities Requirements:
● -Ability to function with limited guidance and be comfortable working on projects alone or leading more junior team members.
Systemic transformation - considers reinvention of processes
- Strategic - conscious of long term business goals
- Strong presenter, listener (written and verbal communications)
- Organizationally savvy, able to navigate overlapping or conflicting priorities across stakeholders
- Manage project risks and scope
- General awareness of the technology landscape
- Exemplifies UNC Health System Values

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD Analytics

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $50.99 - $73.28 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity. 

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