Chief Operating Officer, UNC Health Rex

Job Description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Chief Operating Officer, UNC Health Rex is responsible for leading and overseeing the overall day-to-day operations of UNC Health - Rex Main campus and the Holly Springs campus. The COO will serve as a strategic leader and trusted advisor to the CEO, playing a critical role in the organization's success.  This role is responsible for the efficient and effective operation of all departments and hospital-based clinics, as well as direct influence of the hospital-based clinics and services and various joint venture initiatives, ensuring high-quality patient care, financial stability, and adherence to all regulatory requirements.

Responsibilities:
1. Promotes, reinforces and personally demonstrates the operating philosophy, mission and core values of UNC Health to all patients, medical staff members, teammates and the communities the health system serves.
2. Collaborates with CNO and CFO to oversee day to day operations, policy development and regulatory compliance.
3. Assists the President & CEO in developing strategic plans designed to position assigned entity, for sustained growth and a prosperous future.
4. Continues the development of a service-oriented organization which focuses top decile performance in quality/core measures and in patient, physician and teammate satisfaction.
5. Ensures the organization achieves or exceeds its financial goals.
6. Cultivates productive relationships and partnerships with the medical staff necessary for the organization to successfully respond to challenges impacting operations.
7. Supports and facilitates positive and productive collaboration and integration efforts within UNC Health.
8. Serves as a visible, accessible and engaged leader to Rex's 7000+ teammates.
9. Participates in Board, teammate, and medical staff meetings as required. Serves as executive representative to system/professional/civic service organizations as directed. Meets with organizations as executive representative as directed. Meets with members of the community as required to promote good community relations.
10. Leading People - Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Encourages workforce engagement by building a commitment to excellence and by promoting the organization's vision internally and externally. Clarifies expectations and holds others accountable for achieving results related to their area of responsibility. Leads in a deliberate and predictable way and operates with transparency. Treats sensitive or confidential information appropriately. Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Manages and resolves conflicts and disagreements in a constructive manner.
11. Leading Change - Acts as a catalyst for organizational change. Influences others to translate vision into action. Brings about strategic change, both within and outside the organization, to meet organizational goals. Establishes an organizational vision and implements it in a continuously changing environment. Is open to change and new information and rapidly adapts to new information, changing conditions, or unexpected obstacles. Deals effectively with pressure and remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization. Capitalizes on opportunities and manages risks. Takes a long-term view and builds a shared vision with others.
12. Results Driven - Exceeds organizational goals and customer expectations. Makes decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Delivers high-quality services and is committed to continuous improvement. Fosters a culture of safe and compassionate patient care. Makes well-informed, timely decisions, even when data are limited or solutions produce unfavorable results. Positions the organization for success by identifying new opportunities and builds the organization by developing and improving services. Partners with the CFO to lead the budgeting process. Uses cost-benefit thinking to set priorities, monitors expenditures in support of programs and policies, and identifies cost-effective approaches.

Qualifications

Education Requirements:
● Master’s degree in Business Administration, Health Administration, Public Administration or related field required.
Licensure/Certification Requirements:
● None required.
Professional Experience Requirements:
● Requires a minimum of fifteen (15) years of experience, with at least twelve (12) years of management experience. Experience effectively managing operations at the Executive level. Holds a deep understanding of core clinical business functions.
Knowledge/Skills/and Abilities Requirements:
● Understands the overarching System operations and policies that guide the organization. Drives and develops innovative ideas and solutions with significance to the organization’s future. Identifies problem areas and skill gaps proactively and addresses them appropriately. Excellent project management and change management skills for designing and implementing high priority System or business group initiatives in a complex environment.

Job Details

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex COO

Work Type: Full Time

Standard Hours Per Week: 40.00

Pay offers are determined by experience and internal equity.

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC: Raleigh

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.