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REVENUE CYCLE FINANCIAL REPRESENTATIVE - PRE-REGISTRATION UNIT

Job ID: FIN003KQ
Location: Chapel Hill, NC
Facility/Division: SHARED SERVICES
Status: Full-time
Shift: Day Job

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Joining UNC Health Care system means you’ll become part of an inclusive organization with a mission to improve the health and well-being of the diverse communities we serve.

Job Description

Description

Position on the Pre-Registration and Estimates team. Duties include pre-registering patients for upcoming appointments, creating pre-service estimates based on incoming phone requests or from work queues, tracking data related to incoming calls and estimates for services, collecting pre-payments, and providing patient education on services and insurance benefits.  Successful candidates will have experience with insurance eligibility, benefits, and customer service.  This position requires strong critical thinking and communication skills.  This position will interact with patients, payors, registration, financial navigation, and other system departments.  


Qualifications

High School diploma or GED. Two (2) years of experience in Hospital or Physician Insurance related activities (Authorization, Billing, Follow-Up, Call-Center, or Collections)
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
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The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

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