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RN CARE MANAGER - REX CASE MANAGEMENT SERVICES

Job ID: CLI00CCR
Location: Raleigh, NC
Facility/Division: REX HEALTHCARE
Status: Full-time
Shift: Variable

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Job Description

Description



  1. Hours to post are 8:00am-6:30pm, 10am-8:30pm, 12pm-10:30pm

  2. On-call coverage will be required


 


Job Description


Performs comprehensive Care Management Screen/Assessment for all patients per departmental policy and appropriately identifies potential discharge planning and/or psycho-social needs. Partners with physicians and interdisciplinary care team to coordinate discharge plans to ensure all critical elements have been addressed and patient is moved to appropriate next level of care. Utilizes critical thinking skills to proactively identify and appropriately address medically complex and/or psycho-social related discharge barriers. Initiates, facilitates and track referrals for post-acute care to include home health, DME, infusion, rehab placement, hospice and others in a timely manner. Candidate will be knowledgeable of post-acute benefits and regulations for payers. Demonstrates effective communication skills both in documentation and verbal formats. Demonstrates proactive, accurate, and timely assessment. Demonstrates timely response to request for Case Management interventions. An Ideal candidate will have Behavior Health Experience as well.  Ideal candidate will be able to work efficiently to cover all assigned areas. Candidate will also demonstrate skill and success with collaborating with Utilization Manager assigned to the Emergency Department


Essential Job Functions:


  1. Psychosocial Assessment and Interventions


  • Based on preliminary risk screening, assess patient and family psychosocial risk factors through evaluation of prior functioning levels, appropriateness and adequacy of support systems, adjustment to illness, and ability to cope

  • Intervene with patients and families regarding emotional, social, financial, and environmental concerns of illness and/or disability; access and mobilize family and community resources to meet identified needs

  • Provide intervention in cases involving child abuse and neglect; domestic violence; abuse, neglect, or exploitation of the elderly and disabled; and sexual assault

  • Serve as a resource for and providing appropriate referrals and intervention related to treatment decisions and end-of-life issues

     


  1. Complex Discharge Planning


  • Involve patients in all decisions affecting the discharge plan of care

  • Participate in discharge planning activities for complex patients to ensure a timely discharge and to provide appropriate linkage with post-discharge care providers

  • Intervene with families exhibiting complex family dynamics that impact directly on patient care and discharge

  • Screens and coordinates all new skilled nursing facility and Rehab facility referrals.

  • Complete frequent rounding with the Utilization Manager on cases that can be safely dispositioned from the Emergency Department

  • Educates patient/family and physician regarding post-acute options and addresses issues of choice.

     


  1. Communication

     


  • Competency and skill in communicating with patients, families, hospital staff, and visitors

  • Demonstrate collaboration, professionalism, and ability to work with all health care providers

  • Demonstrate ability to work with people of all social, economic and cultural backgrounds and is flexible, open minded and adaptable to change

  • Demonstrate appropriate problem-solving skills

     

     


  1. Demonstrates competency in timely and complete assessments, progress notes, and discharge plans.

     

  2. Time Management

     


  • Demonstrates proactive, accurate, and timely assessment.

  • Demonstrates timely response to request for Social Work intervention.

Demonstrates skill in prioritizing case load for appropriate level of intervention


Qualifications

Graduation from a state-accredited school of professional nursing. 

If hired after October 1, 2015 must be enrolled in an accredited program within four years of employment, and obtain a Bachelor's degree with a major in Nursing or a Master's degree with a major in Nursing within seven years of employment date. 

Licensed to practice as a Registered Nurse in the state of North Carolina. Two (2) years of health care experience as a Registered Nurse.
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
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The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

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