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Job ID: PHA006OZ
Location: Morrisville, NC
Facility/Division: SHARED SERVICES
Status: Full-time
Shift: Day Job

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Job Description


Position: Pharmacy Transition Specialist / CAMP
Location: Think Place / Morrisville
Hours: Full Time, 40 hrs/wk; Days

This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies).

Job Summary:

Assist the pharmacists in the management of patients enrolled in the Carolina Assessment of Medications Program (CAMP) by obtaining medication information and coordinating and prioritizing patient appointments with the pharmacist.

Description of Job Responsibilities:
• Effectively and accurately communicate with patients in a way that is compassionate and exemplifies the principles of Carolina Care
• Schedule visits for the patient with the pharmacist for phone based clinics. Make appointment reminder calls to the patient
• Conduct a pre-visit assessment through telephone communication or in-home visits with the patient to determine patient’s adherence to the prescribed medication regimen(s), verify pharmacy benefit coverage, and prioritize patient appointments with the pharmacist based on the results of the assessment
• Complete patient medication histories through consultation with the patient, patient’s physician, outside pharmacies and medical records. Document medication histories in the medical record and communicate findings with the pharmacist
• Assist the patient by coordinating any required follow up visits with the provider, and assure the patient has the required medication supplies. Notify the pharmacist or provider if medication refill authorization is needed. Contact the patient’s pharmacy benefit plan to complete prior authorization documentation
• Develop member and provider communication letters as needed
• Maintain program activities dashboards
• Participate in the education of pharmacy students and pharmacy residents
• Participate in and operationalize solutions for improvements in clinic utilization and outcomes.

Knowledge, Skills, and Abilities Preferences:
• Bilingual Spanish/English is highly desired
• Ability to embrace and adapt to change quickly
• Friendly, helpful, and focused on delivering excellent patient care in a team environment
• Ability to communicate effectively with a culturally and educationally diverse population
• Proficiency with Microsoft Office applications (particularly Outlook, Excel, Word, Visio), technology utilization, and Epic/electronic medical records programs
• Exhibits evidence of being both a self-motivated, independent worker and a valuable team contributor
• Detail oriented, with a high level of organizational skills


Completion of a nine-month Pharmacy Technician Program (or equivalent combination of education, training and experience). All new hires not currently enrolled in a pharmacy school are required to have their certification as a pharmacy technician. 


If completion of a Pharmacy Technician Program: No prior experience required.


If a High School diploma or GED: Two (2) years of experience as a Pharmacy Technician.

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
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