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Location: Morrisville, NC
Facility/Division: SHARED SERVICES
Status: Full-time
Shift: Day Job

Joining UNC Health Care system means you’ll become part of an inclusive organization with a mission to improve the health and well-being of the diverse communities we serve.

Job Description


The Business Analytics Specialist provides business intelligence analytics and reporting, involving sophisticated data management for Care Access and Service Integration as part of the UNC Health Alliance Business Intelligence team. 

The ideal individual for this position has:
  • Excellent communication skills, the ability to interpret and tell the story of the data; breaking down and communicating complex data and information into insights that drive decisive action for nontechnical audiences. 
  • Ability to manage multiple tasks/priorities with delivery deadlines in a fast-paced, complex environment.  
  • Great attention to detail and accuracy, excellent communications with customers especially with regard to data and information request and status.  

Job Responsibilities:

  • Works with UNC Health Alliance Business Intelligence to build strong consultative relationships with providers, leadership, and other stakeholders. 
  • Establishes value as a key business partner and acts as an advisor on key data insights to the business. 
  • Develops dashboards and reports that generate operational and strategic insights to inform short and long-term business objectives. 
  • Synthesizes information from a variety of internal and external sources to assist leadership with strategic and tactical business decisions. 
  • Ensures the highest level of data integrity and security across UNC Health Care's Business Intelligence portfolio. 
  • Supports client’s information requests from inception to delivery including thorough examination and validation of results before creating reports and drafting recommendations.
  • Demonstrates efficient project management to clearly define projects, develop project plans, and set priorities for working teams.
  • Drafts reporting requirements and engages ISD development partners to implement solutions. 
  • Ensures ad-hoc reporting requests are captured, prioritized and where possible create standardized dynamic reports to meet ad hoc reporting needs. 
  • Simplify reporting delivery and usage wherever possible. 
  • Ensures consistent output formatting across all reporting solutions.
  • Translates customer data questions and requirements into actionable analytic scorecards, dashboards, reports in support of financial and quality improvement projects and initiatives and tell a story with the data. 
  • Leads the development of effective key performance indicators, management dashboards and balanced scorecards that provide enhanced insight and improve organizational decision-making.


  • Bachelor's degree in an appropriate discipline.
  • Three (3) years of experience performing analytics.

Preferred Qualifications:

  • Strong analytical and problem solving-skills along with ability to work with large, disparate data sets, performing data mining, validation and analysis to trend and interpret information.  
  • Understanding of Business Intelligence related Reporting Tools, Visualization, Analytics, Dashboards, KPIs, Scorecards and Predictive Analysis through tools and technologies such as SAP Business Objects, SAS, and Tableau.

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
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The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

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