Join our Talent Network
Skip to main content

*Important Notice:

Thank you for your continued interest in career opportunities with UNC Health! Please note the following:

  • Positions are only open current UNC Health employees.
  • Please be sure to have your employee ID number and UNC Health email address available.

Select a UNC Health entity below to log-in and get started.

Caldwell UNC Health Care

Chatham Hospital

UNC Medical Center

UNC REX Healthcare

UNC Rockingham Health Care

UNC Physicians Network

Need further assistance? Please submit a request through the myHR Portal.

Current UNC Health Employees, learn about our Discovery Employee Referral Program! If you’re referring someone through our Discovery Employee Referral Program, please be sure to submit your referral before your referral applies.

HCS EPIC INSTRUCTIONAL DESIGNER - IT TRAINING USER SUPPORT

Job ID: INF003AW
Location: Morrisville, NC
Facility/Division: SHARED SERVICES
Status: Full-time
Shift: Day Job

Apply Now

Job Description

Description

 

This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies).

 
 

Job description / responsibilities for this position:

1. Designs, develops and delivers all IT training programs and materials to a wide range of customers throughout the organization. Ensures training dependencies and processes across departments are understood by application owner.        

 

2. Develops training plans, manner of delivery, and instructional methods, including tools, tips, and other ideas promoting user self-reliance. Creates and develops training materials and instructional scripts. Adapts training materials to align with the user’s level of responsibility. Develops short and long-term training schedules ensuring appropriate resources are secured and proper communications are released advertising availability of training.     

 

3. Conducts training/instruction of computer applications, methods, and processes. Serves in a liaison capacity with the user community on problem solving and improvement to new and existing operational systems. Assesses vendor selection and training needs to identify when training needs are to be coordinated through an outside contractor to provide training.            

 

4. Documents and maintains existing coursework and documents procedures for newly upgraded and / implemented systems based on user needs and training program requirements in order to achieve high quality service.   

      

 5. Assists with analysis, testing, and selection of courseware design software and training techniques to be used. Contributes to the development of departmental standards, process implementation, and compliance. 


Qualifications

Education Requirements:
● If in a Non-Clinical Area: Associate's degree in Adult Education, Business Administration or related field.
● If in a Clinical Area: Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing (or equivalent combination
of education, training and experience).

Licensure/Certification Requirements:
● Epic certification within six (6) months from date of hire.

Professional Experience Requirements:
 ● No prior experience required.

Knowledge, Skills, and Abilities Requirements:
 

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
Share: mail
Recent Job Searches
Recently Viewed Jobs

Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.