Join our Talent Network
Skip to main content

*Important Notice:

Thank you for your continued interest in career opportunities with UNC Health! Please note the following:

  • Positions are only open current UNC Health employees.
  • Please be sure to have your employee ID number and UNC Health email address available.

Select a UNC Health entity below to log-in and get started.

Caldwell UNC Health Care

Chatham Hospital

UNC Medical Center

UNC REX Healthcare

UNC Rockingham Health Care

UNC Physicians Network

Need further assistance? Please submit a request through the myHR Portal.

Current UNC Health Employees, learn about our Discovery Employee Referral Program! If you’re referring someone through our Discovery Employee Referral Program, please be sure to submit your referral before your referral applies.

PHARMACY ACCESS AND SOLUTIONS TECHNICIAN

Job ID: PHA006R9
Location: Durham, NC
Facility/Division: SHARED SERVICES
Status: Full-time
Shift: Day Job

Apply Now

Job Description

Description

Position:  Pharmacy Access & Solutions Tech 

Location:  Imperial Center / Durham

Hours:  Full Time, 40 hrs/wk


The Pharmacy Access and Solutions Technician provides support related to medication access, utilization and optimization. The technician has a high level of autonomy working directly with patients, prescribers, payers and other members of the healthcare team. The position identifies and initiates process development and improvement activities with emphasis on providing high quality patient care and customer service.

  

The Pharmacy Access & Solutions Technician will:

  •  Maintain current knowledge of service line applicable regulations and external support services
  • Proactively identify and analyze opportunities for intervention and seek solutions to customer concerns encountered both inside and outside of the department

  • Utilize internally developed systems, the electronic health record (EPIC) and commercial vendor software to document and track patient eligibility, prescriptions, patient communications and program enrollment

  • Document and communicate findings to the patient, provider and pharmacies per internal operational standards in a timely and professional manner

  • Provide support to develop and utilize processes that improve operational workflow to positively impact patient care and optimize clinical processes.

  • Respond to and resolve pharmacy-related inquiries from members, clients, providers, or pharmacies related to medications. Appropriately triage inquiries to relevant team members when additional expertise is required.

  • Assist in training for new employees and pharmacy learners 

 

Qualifications

High School Diploma or GED. Two (2) years of pharmacy technician experience required.

Registration with the NC Board of Pharmacy unless enrolled in a PharmD program. CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program.

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
Share: mail
Recent Job Searches
Recently Viewed Jobs

Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.