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Job ID: OFF004R6
Location: Chapel Hill, NC
Status: Full-time
Shift: Day Job

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Job Description




Duties will include contributing to the effective and efficient daily operation of the Department of Otolaryngology/Head and Neck Surgery.
Position will provide exceptional customer service in all aspects of duties to include but not limited to the following; checking in/out patients, answering, directing, telephone calls to/from patients, providers, staff, and vendors.

Establish priorities, schedule via phone, fax, email, and computer for Otolaryngology/Head and Neck appointments, CT, and MRI's in the EPIC system. 

Will schedule various appointment types for multiple providers, and in office CT appointments. Will obtain prior authorizations for add-on imaging. 

Assist providers with insuring imaging documentation, positioning is timely and accurate. May be required to perform other duties as needed to ensure clinic needs are met.




High School diploma or GED. Five (5) years of clerical experience of increasing variety and/or complexity.


If a Bachelor's degree: One (1) year of clerical experience of increasing variety and/or complexity.


If an Associate's degree: Three (3) years of clerical experience of increasing variety and/or complexity.

This is a State position employed by UNC Health Care System.
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