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Job ID: OFF004R6
Location: Chapel Hill, NC
Facility/Division: UNC FACULTY PHYSICIANS
Shift: Day Job
Duties will include contributing to the effective and efficient daily operation of the Department of Otolaryngology/Head and Neck Surgery.
Position will provide exceptional customer service in all aspects of duties to include but not limited to the following; checking in/out patients, answering, directing, telephone calls to/from patients, providers, staff, and vendors.
Establish priorities, schedule via phone, fax, email, and computer for Otolaryngology/Head and Neck appointments, CT, and MRI's in the EPIC system.
Will schedule various appointment types for multiple providers, and in office CT appointments. Will obtain prior authorizations for add-on imaging.
Assist providers with insuring imaging documentation, positioning is timely and accurate. May be required to perform other duties as needed to ensure clinic needs are met.
High School diploma or GED. Five (5) years of clerical experience of increasing variety and/or complexity.
If a Bachelor's degree: One (1) year of clerical experience of increasing variety and/or complexity.
If an Associate's degree: Three (3) years of clerical experience of increasing variety and/or complexity.
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.