Join our Talent Network
Skip to main content

*Important Notice:

Thank you for your continued interest in career opportunities with UNC Health! Please note the following:

  • Positions are only open current UNC Health employees.
  • Please be sure to have your employee ID number and UNC Health email address available.

Select a UNC Health entity below to log-in and get started.

Caldwell UNC Health Care

Chatham Hospital

UNC Medical Center

UNC REX Healthcare

UNC Rockingham Health Care

UNC Physicians Network

Need further assistance? Please submit a request through the myHR Portal.

Current UNC Health Employees, learn about our Discovery Employee Referral Program! If you’re referring someone through our Discovery Employee Referral Program, please be sure to submit your referral before your referral applies.

MANAGER CARE MANAGEMENT - UNCH CARE MANAGEMENT

Job ID: MAN002F1
Location: Chapel Hill, NC
Facility/Division: UNC MEDICAL CENTER
Status: Full-time
Shift: Day Job

Apply Now

Job Description

Description

Position:  Manager, Care Management

 

Location:  Main Hospital / Chapel Hill

 

Hours:  Full Time, 40 hrs/wk; Days

 

Responsible for day-to-day operations for Care Management Team in the Care Management Department. Provides management direction to Inpatient Social Work Care Managers, Care Managers, Utilization Managers, Clinical Social Workers, Clinical Authorization Specialists, and Operational staff. Accountable for Clinical Outcomes, Human Resources Management, Budget Management and Quality/Process Improvement Initiatives to ensure high level of quality consistent with organizational standards. Reports to the Assistant Director of Clinical Care Management.   

 

Manages personnel functions for Care Management Department team(s). Interviews and selects candidates for hiring, coordinates job offers with Human Resources, coordinates orientation for new staff, develops work plans, conducts performance reviews, and conducts disciplinary action using hospital and departmental personnel guidelines. Collaborates with Assistant Director and Director in preparation and management of departmental budget. Identifies appropriate staffing levels and assignments for designated Care Management department. Manages daily workflow, tracking issues and making adjustments accordingly. Manages the day-to-day scheduling, triaging and tracking productivity or delegates responsibility to advanced-level staff members. Establishes goals for the department and reviews performance to ensure staff is meeting or exceeding target outcome goals. Works closely with medical staff leadership and other staff to ensure appropriate medical staff involvement in clinical care management efforts. Shares with the Assistant Director and Director the responsibility for collecting, analyzing, evaluating and presenting care management operational data. 

      

Provides regular communication to staff by leading and/or participating in team meetings and team building activities. Participates in committees promoting effective communication between Care Management and other clinical areas. Role models and leads staff in supporting departmental and institutional expectations in customer service excellence. Leads continuous quality improvement efforts in conjunction with the department Assistant Director and Director. Helps ensure compliance with regulatory requirements related to care management, TJC and Health Care System policies. Conducts audits as needed to monitor quality within care management and develops improvement action plans when indicated.

 

 

 

 

Qualifications

Bachelor's or Master's degree in Nursing (BSN or MSN) from a state-accredited school of professional nursing or Master's degree in Social Work (MSW) or Bachelor's degree in Social Work (BSW) or related field. Five (5) years of experience in care management, utilization management, discharge planning, care coordination, nursing, or social work required or equivalent combination of education and experience. Two (2) years of demonstrated health care leadership experience is also required.

This is a State position employed by UNC Health Care System.
Share: mail
Recent Job Searches
Recently Viewed Jobs

Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.