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Job ID: OTH01PMR
Location: Morrisville, NC
Facility/Division: SHARED SERVICES
Shift: Day Job
Serves in a cross-functional role to oversee the design, implementation, and monitoring of ambulatory capacity management and access functions. The role collaborates with Patient Access Center leadership, clinical and operational leadership and managers, as well as physicians/providers to identify and proactively mitigate issues which create barriers to ambulatory access and patient flow. Functions as primary liaison with managers, users, and information systems to facilitate resolution of template and telecomm problems.
This position is responsible for providing quality and organizational excellence by leading cross-functional quality and process improvement initiatives in relation to the growth and design of centralized Access Centers. Key advisor who leads organization-wide projects that are aligned with organizational vision and goals. Serves as mentor to operational managers and as an organizational consultant to Health Care System executives.
Process and Quality Improvement
Bachelor’s degree in an appropriate discipline.
No licensure or certification required.
Professional Experience Requirements:
Four (4) years of experience in quality team facilitation, project management, process improvement or quality data analysis.
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.