Join our Talent Network
Skip to main content

*Important Notice:

Thank you for your continued interest in career opportunities with UNC Health! Please note the following:

  • Positions are only open current UNC Health employees.
  • Please be sure to have your employee ID number and UNC Health email address available.

Select a UNC Health entity below to log-in and get started.

Caldwell UNC Health Care

Chatham Hospital

UNC Medical Center

UNC REX Healthcare

UNC Rockingham Health Care

UNC Physicians Network

Need further assistance? Please submit a request through the myHR Portal.

Current UNC Health Employees, learn about our Discovery Employee Referral Program! If you’re referring someone through our Discovery Employee Referral Program, please be sure to submit your referral before your referral applies.


Job ID: INF003BQ
Location: Morrisville, NC
Facility/Division: SHARED SERVICES
Status: Full-time
Shift: Day Job

Apply Now
Joining UNC Health Care system means you’ll become part of an inclusive organization with a mission to improve the health and well-being of the diverse communities we serve.

Job Description


This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies)

HCS Application Systems Analyst for Research – IT Analytics

The Application Systems Analyst is a key contributor supporting Research Application functions.  Works with enterprise wide business and IT management to understand and prioritize requirements.  Solves technical problems.  Builds, tests, and maintains research functions in Epic.  Works under limited supervision.

  • Provides a high level of technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system.
  • Build, test, and maintain solutions which support research and work in a highly integrated fashion with other Epic teams including Registration and Scheduling, Hospital Billing, Professional Billing, Ambulatory and Inpatient Clinical teams and Health Information Management to ensure that changes align across integrated applications. 
  • Participate in planning for upgrades, patches, revisions and build and implement required changes efficiently. 
  • Collaborate with university-side IT teams to resolve issues involving research systems (IRB, CTMS) interfaced to Epic.
  • Develops and maintains clear, understandable documentation to describe program development and modification, as well as the troubleshooting process. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.
  • Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports.
  • Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives.
  • Partners with billing teams to support system level Integrated Billing office with research issues.
  • Functions as a technical consultant to the health system and maintains high service levels. Participates in system wide initiatives to improve efficiency and reach institutional goals and objectives.
  • Coordinates small-scale projects 
  • Participates in a 24/7 on-call rotation for supporting assigned applications.
Preferred Qualifications
  • Certification in Epic Research Clinical or Epic Research Billing preferred OR certification within onboarding training period post employer-sponsored onsite Epic training.
  • Certification in Epic MyChart or EpicCare Ambulatory preferred.
Knowledge, Skills, and Abilities Preferred:
  • Academic research best practices and regulatory guidelines.
  • Experience with Epic Hospital Billing or Professional Billing applications and knowledge of business operations of hospital billing or professional billing departments desirable. 
  • Experience with clinical trials or other biomedical research in a hospital setting desirable. 
  • Experience with end user training a plus.
General Skills:
  • Excellent analytical and communication skills.
  • Ability to work well in a team environment.
  • Highly responsive to internal customers.
  • Customer service excellence and end-user training and support.
  • Project management skills and demonstrated ability to successfully manage multiple tasks simultaneously


Education Requirements:

Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).

Licensure/Certification Requirements:

No licensure or certification required.


Professional Experience Requirements:

If a Bachelor's degree: Two (2) years of direct experience.

If an Associate's degree: Six (6) years of direct experience.

If a High School diploma or GED: Ten (10) years of direct experience.


Knowledge, Skills, and Abilities Requirements:

Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.


This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
Share: mail
Recent Job Searches
Recently Viewed Jobs

Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.