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Job ID: MAN002FG
Location: Chapel Hill, NC
Status: Full-time
Shift: Day Job

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Job Description


UNC Eye Centers is seeking an Ophthalmic Manager, COT with exceptional interpersonal skills and leadership competences to manage and coordinate subspecialty work assignments and work flows in the clinics to provide optimal patient care and provider support.  The OM will collaborate with other clinical support teams ensuring that the full scope of patient service is achieved.  The Ophthalmic Manager will report to the UNC Eye Centers’ Director for Ambulatory Care Administration.

The Ophthalmic Manager supervises a multi-level technician team including COT, COA, OA, and Scribe positions for 4 locations.  The manager is responsible for all technician HR and educational tasking including skills assessment, teaching, time and attendance, productivity reporting, performance review, corrective action, goal planning, educational curriculum, hiring for excellence model, and health and safety compliance.

The Ophthalmic Clinical Manager performs skilled technical work; gathering detailed patient history information, performing a variety of ophthalmic screening tests and providing the initial interpretation of screening tests to the Ophthalmologist for review.  The OM performs routine and advanced technical procedures involving a variety of sophisticated ophthalmic equipment.  Additionally, this position performs multiple Ophthalmic imaging procedures for diagnosis, research and documentation including anterior and posterior segment optical coherence tomography, color fundus photography, fluorescein/ICG angiography with both a fundus camera and a scanning laser ophthalmoscope, and external photography.  The Ophthalmic Technician Manager will ensure accuracy and HIPAA compliance of patient records of the technician team.

This valued professional will serve on the UNC Department of Ophthalmology Outpatient Taskforce Committee, and will attend the UNCMC Outpatient Leadership meetings.  The OM will participate in our annual UNC Eye Syposium for the Technician Continuing Education Session as a presenter and teacher, providing hands-on instruction in the second session.  Maintaining a steadfast focus on health and safety for our patients and employees is critical.  The Ophthalmic Manager is empowered by our Chairman and Medical Director to lead the technician team through complex problem solving, facilitate work flow barriers, and to train and implement UNCHCS initiatives utilizing all available resources.

The Ophthalmic Manager may be responsible for other job-related tasks beyond those listed in the preceding description.


High School Diploma or GED. Eight (8) years of experience performing ophthalmic screening exams. Three (3) years of experience leading/managing clinic flow of a multi-physician ophthalmology practice.

Certified Ophthalmic Technician (COT) certification.

This is a State position employed by UNC Health Care System.
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