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HCS APPLICATION SYSTEMS ANALYST - IT AMBULATORY SERVICES

Job ID: INF003BZ
Location: Morrisville, NC
Facility/Division: SHARED SERVICES
Status: Full-time
Shift: Day Job

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Joining UNC Health Care system means you’ll become part of an inclusive organization with a mission to improve the health and well-being of the diverse communities we serve.

Job Description

Description

This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies)

 

Provides technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system.

The System Analyst couples knowledge of business practices/operations with knowledge of information systems to implement, maintain, and support UNC Health applications.

 

Duties and Responsibilities include but not limited to:

 
  • Applies best practices to the management of the information system life cycle.
  • Functions as primary liaison between the practice and support departments/ teams at UNCH;
  • Analyzes customer requirements; researches, designs, acquires, and implements innovative systems.
  • Coordinates and operationalizes simple to complex projects with direction.
  • Identifies areas for procedural improvements. Provides detailed specifications describing functions to be automated.
  • Assists in the evaluation and revision of existing information systems.
  • Identifies gaps in efficient workflow adoption at all practice sites of UNCH;
  • Analyzes modify designs, and researches information systems and processes.
  • Responds to end-user requests for issue resolution and works to resolve problems quickly and accurately;
  • Assists with enhancement requests of end users, documentation, and prioritization as well as efforts to reduce the variation of clinical processes throughout practice workflows.
  • Makes oral and written presentations to project teams, management, and other departments.
  • Works with the QI team to design and configure requested clinical templates and/or forms for enabling a more efficient workflow;

Qualifications

Education Requirements:
Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).

Licensure/Certification Requirements:
No licensure or certification required.

Professional Experience Requirements:
If a Bachelor's degree: Two (2) years of direct experience.
If an Associate's degree: Six (6) years of direct experience.
If a High School diploma or GED: Ten (10) years of direct experience.

Knowledge, Skills, and Abilities Requirements:
Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.


This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
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