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Business Intelligence Analyst - Hospital Quality & Innovation

Job ID: 1614
Location: Morrisville, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description


 This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies)

Department supports QIOC (Quality Improvement Oversight Commitee) and quality leaders and analysts at all UNC Health hospitals and has no analytical support. Position necessary to create/maintain ad hoc and standard reports and to create and maintain dashboards supporting quality and safety improvement, incentive programs, public reporting and regulatory reporting to CMS and The Joint Commission.

The HQI Business Intelligence Analyst is responsible for providing analytic support to improve patient care and safety as well as meet our quality-related regulatory (CMS and The Joint Commission), quality incentive (CMS, NCBCBS, United, Cigna) and public reporting (Leapfrog) programs. Groups supported include the Quality Improvement Oversight Committee, Chief Medical Officers, Quality Directors, Coaches and Analysts and front line staff supporting quality improvement initiatives.

Key responsibilities include:

•Create, manage and distribute standard and ad hoc reports to support improvement, regulatory, incentive and public reporting include reductions in mortality, readmissions, infections and complications of care.

•Develop dashboards in Tableau and Excel (and other platforms as appropriate) to explore and explain quality and patient safety data. Manage Enterprise quality-focused Tableau dashboards.

•Provide consultation and training related to data collection, management, analysis and reporting across a variety of data platforms including Business Objects, Epic, Excel, Tableau and the Vizient Clinical Database.

•Collaborate with end users to understand and define their data needs. Develop appropriate technical specifications and project management plans to satisfy these requirements.

•Provide consultative and analytical support including design, implementation, coordination, and data querying to support clinical improvement work.

•Design and produce high-quality analytic products for the appropriate audience. Understand how to structure the data in a way that communicates existing trends and patterns.

•Communicate effectively with all levels of stakeholders as appropriate, including executives, clinical staff, other analytics departments, and end users.

•Maintain strong attention to details and prioritize workload while meeting deliverables and expectations.

 Preferred Qualifications

Strongly Preferred: Knowledge and experience with relational databases, data analysis and data visualization. Advanced Microsoft Excel skills required. Self-motivated; ability to take initiative on projects and ability to work independently. Strong communications skills. Experience in health care industry & with health care data.

Preferred: Prefer Business Objects, Epic EMR report writing skills and Tableau dashboard experience. Prefer candidates with experience with in some of the following topics: health care incentive and public-reporting programs including CMS's Meaningful Use (Eligible Hospital), Value-based Purchasing, Hospital Acquired Conditions, Readmission Reduction and 5-Star Rating and the Leapfrog Survey and Hospital Safety Score.


Qualifications - External, Modified


Bachelor’s degree in an appropriate discipline. 


No licensure or certification required. 


Two (2) years of experience in healthcare business intelligence and analytics. 


BI Technical: Proficiency of BI data and query tools. Self-directed insightful analytics and synthesis. Proficient use of financial, market, clinical, operational datasets. Understand clinical coding & grouper methodologies. Proficiency in clinical cohort analysis. Advanced Excel Pivot table skills. Broad knowledge of data warehouses, data marts and business intelligence solutions (prev experience with SQL, Business Objects, decision support systems, Epic or Clarity Report development a plus). Ideas and Impact: Distill insight from analysis. Go beyond obvious. Prioritize analyses. Use clear logic to design and sanity check analysis. Conduct complex modeling. Demonstrate understanding of client problem and need analysis. Perform accurate analysis. Project Management: Majority of projects can act with independence and self-direction. Manage project and team expectations. Ask for help when needed. Understand project management framework and work planning. Organizational Influence: Project self-assurance and establish credibility. Use concise and effective written communication. Write effective slides. Contribute valuable well-timed comments in team meetings. Actively listen to others. Customer Service: Show business sense in approach to customers. Show sensitivity and commitment to customers. Be highly responsive. Maintain confidentiality. Build strong relationships with internal groups. 

Job Details

Legal Employer: NC Health

Entity: Shared Services

Organization Unit:

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Not Applicable

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
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