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Clinical Support Tech I - 3 East Short Stay

Job ID: 37
Location: Raleigh, NC
Facility/Division: UNC REX Healthcare
Status: Full Time
Shift: Variable

Job Description

Description

Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Department Description: 

• During the pandemic, 3 East was the first acute, 28 bed, COVID-19 unit at UNC REX Healthcare. We feel honored to work on the frontlines, caring for this patient population since March 2020. Staff safety is a top priority and proper PPE is always available.

 • Once the need for COVID-19 units has ended, 3 East will convert back to our main purpose, a Medical Short Stay unit. 3 East was created to help facilitate throughput for the UNC REX Emergency Department. Our patients are admitted with a wide variety of medical diagnoses including but not limited to TIA, falls, syncope, nausea and vomiting, cellulitis, anemia and flu. Patients admitted to 3 East should be medically stable for discharge within 24 to 72 hours from admission. Our attending providers are within the UNC REX Hospitalist group. Our team provides holistic, collaborative, patient-centered care. 

• The staff on 3 East is dedicated not only to exceptional patient care but to the care of one another. Being observant of co-workers and stepping in when needed reflects our focus on teamwork and supporting each other. 3 East Leadership and the entire UNC REX Healthcare team supports a positive environment with professional growth opportunities to advance up the clinical ladder.

Summary:
Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.


Responsibilities:
1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers


Other Information

Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● Listed as Nursing Assistant I with the North Carolina Department of Health and Human Services.
● Basic Life Support (BLS) for Healthcare Provider certification
Professional Experience Requirements:
● One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training and experience.
Knowledge/Skills/and Abilities Requirements:
● Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.


Job Details

Legal Employer:

Entity: UNC REX Healthcare

Organization Unit:  

Work Type: Full Time

Standard Hours Per Week: 36.00

Work Schedule: Variable

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: Not Applicable



This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

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