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Business Intelligence Analyst - Programs and Analytics

Job ID: 779
Location: Morrisville, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job

Job Description

Description

Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary and responsibilities:
The Business Intelligence Analyst (BIA) provides insight-driven clinical, operational and financial analyses to enhance organizational decision-making. The primary responsibilities for the Business Intelligence Analyst include healthcare analytics, scorecard & dashboard development, project management for key initiatives and communications.

  • BI Technical: Proficiency of BI data and query tools. Self-directed insightful analytics and synthesis. Proficient use of financial, market, clinical, operational datasets. Understand clinical coding & grouper methodologies. Proficiency in clinical cohort analysis. Advanced Excel Pivot table skills. Broad knowledge of data warehouses, data marts and business intelligence solutions (previous experience with SQL, Business Objects, decision support systems, Epic or Clarity Report development a plus).
  • Communication and relationships: The BIA acts a key Business Intelligence & Analytics liaison between hospital leadership, physician leadership, other clinical leaders, ISD and other stakeholders. Ensures a tight linkage between the department's efforts and the organizational goals. He or she serves as a guide of the organization's business intelligence priorities to internal constituents through formal and informal communications. The BIA develops concise, insightful, and politically savvy communications. These are often in PowerPoint, but also in email and verbally via committee meetings, staff meetings, and working sessions.
  • Ideas and Impact: Distill insight from analysis. Go beyond obvious. Prioritize analyses. Use clear logic to design and sanity check analysis. Conduct complex modeling. Demonstrate understanding of client problem and need analysis. Perform accurate analysis. 
  • Project Management: The BIA provides effective project management to clearly defines projects, develop project plans, and set priorities for working teams.
  • Healthcare analytics: The BIA provides healthcare analytics support (e.g., predictive analytics, statistical analysis, data and text mining, data validation, prescriptive analysis) to generate insights that can be transformed into action and include a broad set of tools, processes, technologies, and stakeholders for collecting, integrating, accessing, and analyzing information.
  • Dashboard and scorecard development: The BIA develops effective key performance indicators, management dashboards and balanced scorecards that provide enhanced insight and improve organizational decision-making.
  • Organizational Influence: Project self-assurance and establish credibility. Use concise and effective written communication. Write effective slides. Contribute valuable well-timed comments in team meetings. Actively listen to others. 
  • Customer Service: Show business sense in approach to customers. Show sensitivity and commitment to customers. Be highly responsive. Maintain confidentiality. Build strong relationships with internal groups.

Requirements:

  • Bachelor’s degree in an appropriate discipline.
  • Two (2) years of experience in healthcare business intelligence and analytics.

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

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