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Job ID: 3463
Location: Chapel Hill, NC
Facility/Division: UNC Faculty Physicians
Status: Full Time
Shift: Day Job
Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
This position is with the UNC Dermatology and Skin Care Center, located in Southern Village. UNC Dermatology provides support for several off-site clinics in Southern Village, Hillsboro, Raleigh, and Burlington.
Work for this position will primarily be performed in a call center, but may also be in other areas in our department as needed. The ideal candidate for this position is comfortable and able to work in a fast-paced environment, including but not limited to, answering multiple phones lines, while working on computer-related tasks.
Primary responsibilities include scheduling patient's appointments, verifying patient's demographics and insurances, processing referrals, answering multi-line phones, data entry into Epic, providing exemplary customer service to patients and their families, and other administrative duties as required.
Demonstrated ability to work in a team environment.
Accuracy and attention to details.
Knowledge/Skills/and Abilities Requirements:
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.